Product Designer

Product Designer at Madewell

J.Crew Group, which includes Madewell, has been creating classics since 1983, inspiring personal style and fostering confidence. With a deep commitment to Diversity, Equity, Belonging & Sustainability, the company has received industry recognition for its inclusive and sustainable workplace practices.

As a Product Designer at J.Crew Group, you will play a pivotal role in shaping the future of customer interaction with our brands. You will lead design initiatives across web, mobile, and in-store platforms, transforming complex challenges and sometimes fuzzy requirements into elegant, user-friendly designs. This role requires a strong voice within cross-functional teams, advocating for the customer, defining product vision, and delivering high-quality work from conception to launch. The ideal candidate balances strategic thinking with meticulous attention to detail, using research, brand insights, and business context to guide their work, acting as both a problem-solver and a storyteller.

What You’ll Do

• Design customer experiences across all brand touchpoints.
• Translate research insights and data into intuitive, beautiful UX.
• Map out customer journeys, identify friction points, and design effective solutions.
• Collaborate closely with product managers, engineers, and creative teams.
• Contribute to and evolve our design systems, aligning with each brand's personality.
• Present design work clearly to diverse audiences, from teammates to executives.
• Help shape product roadmaps with a customer-first mindset.
• Coach other designers and elevate the team's overall design quality.

What You Bring

• A portfolio showcasing thoughtful, impactful design work across web and mobile.
• Solid understanding of UX fundamentals, interface design, and visual design principles.
• Proficiency in Figma and experience rapidly prototyping ideas.
• Familiarity with iOS design patterns and best practices.
• Basic comprehension of front-end code and effective collaboration with engineers.
• Experience with AI coding tools (e.g., Cursor, Claude Code, GitHub Copilot).
• Exceptional communication skills, both written, visual, and verbal.
• Curiosity, flexibility, and a collaborative spirit.

This role reports into the VP of Digital Experience for J.Crew Group.

Madewell encourages all interested candidates to apply, even if they don't meet every qualification. The company values life-long learners driven by curiosity, connection to their brands, and a desire to make an impact, seeking diverse talent to discover, grow, and evolve with their teams.

Benefits + Perks

• Health & Well-being: Eligible associates and family members receive comprehensive medical, dental, prescription, and vision insurance, family planning support (fertility, adoption & surrogacy), fitness discounts, and medical travel benefits.
• Associate Discount: Enjoy a generous associate discount across J.Crew, J.Crew Factory, and Madewell brands.
• Summer Fridays: Benefit from a hybrid work model and early office closure at 1:00 PM every Friday during the Summer months.
• Community Impact: Participate in philanthropic efforts and the J.Crew Cares Program to support communities.
• Winter Break: Eligible full-time Home Office associates receive a dedicated winter break in late December for refreshment and recharge, in addition to PTO.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Salary Range

The salary range for this position is $97,600.00 - $126,300.00. J.Crew Group aims to pay competitively within its size and industry. The base salary offered will consider internal equity, geographic region, job-related knowledge, skills, and experience. This base salary is part of a comprehensive total rewards strategy, which also includes potential for bonuses, competitive benefits and perks.

Diversity, Equity & Inclusion

J.Crew Group (JCG) is deeply committed to fostering a community and culture that builds belonging. The company actively pursues Diversity, Equity and Inclusion efforts and warmly welcomes job applicants of all backgrounds. JCG proudly provides equal opportunity to all associates and qualified applicants without discrimination based on race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation, or any other basis protected under applicable law.

Key skills/competency

• UX Design
• UI Design
• Customer Experience
• Design Systems
• Prototyping
• User Research
• Product Roadmap
• Cross-functional Collaboration
• Mobile Design
• Web Design