Service Advisor

Job Description

LUV Car Wash was founded in Sept of 2021, and has rapidly grown to over 70 locations in 6 states including CA, NV, FL, GA, PA, and NJ. We are looking to add a Service Advisor to our growing team to help us continue our mission to become the best car wash in the industry.

Benefits

Earn Commission, 401K match, Health Benefits/HSA, Vision, Dental, Life Insurance, Vacation/Sick Time or PTO, Employee Discount program, Employee Assistance Program, and Pet Insurance Discount (*Some benefits require a 1 year measurement period or age requirement).

Reports to

General Manager

FLSA Status

Non-Exempt

Essential Functions

• Present, promote and sell LUV membership passes using knowledge-based retail sales.
• Establish, develop, and maintain positive business and customer relationships.
• Achieve agreed upon sales targets and outcomes within schedule.
• Educate customers on promotions, memberships, and products.
• Demonstrate relationship management skills and openness to feedback.
• Stay updated on company policies through appropriate sources.

Requirements

Physical Demands: Occasional prolonged periods of walking/standing, work outside in varying weather conditions, standing for long periods during shift, maintaining a sense of urgency with a friendly attitude, and ability to lift 25 pounds unassisted.

Skills: Highly motivated and target driven with a proven track record in membership sales. Excellent selling, communication, and negotiation skills.

Key skills/competency

• Sales
• Customer Service
• Retail
• Membership
• Communication
• Negotiation
• Relationship Management
• Promotion
• Target-driven
• Adaptability