Lead Organizational Change Management

@ Lumicera Health Services

About Lumicera Health Services

Lumicera Health Services, powered by Navitus, is defining the new norm in specialty pharmacy by optimizing patient well-being through transparency and stewardship. Our team celebrates creativity and diversity.

Overview

Due to growth, we are adding a Lead Organizational Change Management role to our team. This role is responsible for establishing and evolving a structured change management capability, driving the people side of change for high-impact initiatives. You will design and implement OCM methodologies, frameworks, and tools to support strategic initiatives, transformation efforts, and continuous improvement across the organization.

Responsibilities

• Establish and refine a structured organizational change management methodology tailored to Lumicera’s needs.
• Develop and maintain OCM processes, standards, templates, and best practices for communications, training, readiness, and sustainment.
• Design and execute change impact assessments, readiness criteria, and stakeholder analyses.
• Create and manage communication strategies to support change initiatives.
• Lead execution of change management activities with project teams to ensure consistent implementation.
• Partner with teams to embed change deliverables including communications, training, stakeholder engagement, and sustainment strategies.
• Assist with training efforts by identifying learning needs and coordinating content alignment.
• Build and maintain relationships with key stakeholders for alignment and engagement.
• Track and report on change readiness, adoption metrics, and feedback to adjust strategies.
• Drive alignment and adoption of governance standards across strategic initiatives.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in Organizational Development, Business Administration, Communications, Human Resources, or a related field.
• Prosci® Change Management Certification or equivalent.
• 5 years of experience in organizational change management with proven OCM strategy design in complex environments.
• Experience building OCM capabilities from the ground up is preferred.
• 3+ years in healthcare or specialty pharmacy is preferred.
• Proficiency with OCM toolsets, including stakeholder mapping, impact/readiness assessments, and productivity/analytics tools.
• Healthcare or specialty pharmacy operations experience is a plus.
• Ability to interact cooperatively and respectfully with colleagues.

Benefits

• Industry-leading Health, Dental, and Vision insurance benefits.
• 20 days paid time off.
• 4 weeks paid parental leave.
• 9 paid holidays.
• 401K company match up to 5% with no vesting requirement.
• Adoption Assistance Program.
• Flexible Spending Account.
• Educational Assistance Plan and Professional Membership assistance.
• Referral Bonus Program up to $750.

Key skills/competency

• Organizational Change
• Stakeholder Engagement
• OCM Methodologies
• Change Assessment
• Training Coordination
• Communication Strategy
• Process Improvement
• Healthcare Operations
• Specialty Pharmacy
• Prosci Certification