Cloud Consultant
Lucidity · Bengaluru, Karnataka, India
- On site
- Full-time
- $100,000 / year
- Bengaluru, Karnataka, India
Job highlights
- Deliver and onboard cloud storage software to clients.
- Architect scalable solutions for enterprise clients.
- Manage end-to-end customer relationships and satisfaction.
- Identify business challenges and propose technology solutions.
- Drive adoption through education and best practices.
About the role
About Us
Lucidity is a rapidly growing company with a first of its kind and impactful product in the cloud storage. Joining Lucidity offers the opportunity to work on cutting-edge technology, solve real-world problems for major enterprises, and be part of a company that is reshaping the future of cloud storage.
We were also awarded Best Infra and Dev Tools SaaS Startup by SaaSBoomi. Listed among India’s Top Startups by LinkedIn. We are backed by $32 M in funding from investors like Alpha Wave Global, WestBridge Capital, and Beenext. We are the category leader in cloud storage optimization. Trusted by major enterprises, including Fortune 500 companies spanning across the US and the UK, being the major Markets.
Opportunity to work with experienced co-founders Vatsal & Nitin - serial entrepreneurs who bring with them more than a decade of experience working with companies like Microsoft, Swiggy, and Tracxn and building and selling large tech products.
Work in deep tech company and be part of an accelerated growth journey. We have a presence across India, Abu Dhabi, the US, and the UK.
What we do
Lucidity provides an automated NoOps disk auto-scaler for cloud storage across AWS, Azure, and GCP. It addresses over-provisioned block storage by dynamically scaling capacity, increasing disk utilization to around 80% from 25-35%. This results in cost reductions of up to 70% for businesses.
- Significant Cost Savings on storage (especially EBS costs).
- Elimination of Downtime by preventing disk space issues.
- Reduced DevOps Effort through automation.
- Application Agnostic solution works with various systems.
We are growing aggressively and plan to expand our revenue by 5x in the next 1 year. We are passionate about creating something unique, innovative, and big from India for global customers.
About Role
This role is responsible for delivering and onboarding our software for customers, which includes technical discussions, solution design, and project management. The person will own the customer relationship end-to-end, ensuring timely implementation, driving time-to-value, and being accountable for customer satisfaction (CSAT).
You'll solve complex, technical challenges so your customers can focus on their business—this includes architecting and designing scalable solutions for some of the world’s largest enterprises, as well as using your expertise to integrate Lucidity seamlessly into their cloud infrastructure.
You'll drive and/or take part in technical solutions discussions, diving deep into the details with customer teams. Deliver product and technical presentations to potential clients.
You are required to have a deep understanding of end-to-end customer operations and work as a consultant to customers in identifying key business challenges and positioning the right technology solutions to address those business challenges. You shall also work on long-term strategies to improve customer business operations through data management tools and services, delivering continuous value to customers' business. This includes playing a part in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. You won't just be part of an industry movement; you'll be leading it.
Must Haves
- 4+ years of professional experience architecting/operating solutions built on cloud technology.
- Experience with Microsoft Azure, AWS, and their relevant build, deployment, automation, networking, and security technologies in cloud environments.
- Excellent written and verbal communication skills.
- Strong expertise in Technical Post Sales.
- Working experience on Windows and Linux operating systems.
- Experience working in a high-engagement customer-facing role.
- Good interpersonal communication and customer service skills needed to work successfully with prospects, customers, and cross-functional teams.
- Account management and project management skills.
- Strong aptitude for learning new technologies and understanding how to utilise them in a customer-facing environment.
- Travel to prospective customer's sites & locations as necessary.
- Public cloud certifications would be an added advantage.
- Prior experience in the storage domain would be added advantage.
What do we promise?
- A high-growth work environment
- Autonomy to decide & deliver on KPIs
- Hybrid / Work from home options | Flexible hours | Unlimited Leaves
- Attractive ESOPs. Potential to see 100x in the next 5 years.
Key skills/competency
- Cloud Consulting
- Post Sales Support
- AWS
- Azure
- GCP
- Solution Design
- Project Management
- Customer Relationship Management
- Technical Presentations
- Cloud Storage Optimization
Skills & topics
- Cloud Consultant
- Post Sales
- Cloud Storage
- AWS
- Azure
- GCP
- Solution Design
- Project Management
- Customer Success
- SaaS
How to get hired
- Tailor your resume: Highlight cloud consulting, post-sales experience, and AWS/Azure/GCP expertise for the Cloud Consultant role at Lucidity.
- Showcase client success: Quantify your achievements in client-facing roles, emphasizing project management and customer satisfaction improvements.
- Prepare for technical deep dives: Be ready to discuss cloud architecture, storage optimization, and integration strategies for AWS, Azure, and GCP.
- Demonstrate communication skills: Practice explaining complex technical concepts clearly for presentations and customer discussions.
- Research Lucidity's product: Understand their NoOps disk auto-scaler and its cost-saving benefits for enterprises.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities for a Cloud Consultant at Lucidity?
- As a Cloud Consultant at Lucidity, you will be responsible for delivering and onboarding our cloud storage optimization software to customers. This includes technical discussions, solution design, project management, and owning the end-to-end customer relationship to ensure timely implementation, drive time-to-value, and maintain high customer satisfaction (CSAT).
- What technical skills are essential for this Cloud Consultant role at Lucidity?
- Essential technical skills include 4+ years of experience architecting/operating cloud solutions, specific experience with AWS, Azure, and GCP (including build, deployment, automation, networking, and security), and working knowledge of Windows and Linux operating systems. Prior experience in the storage domain is a plus.
- Does Lucidity offer remote work options for the Cloud Consultant position?
- Yes, Lucidity offers hybrid and work-from-home options for the Cloud Consultant role, alongside flexible hours and unlimited leaves, indicating a commitment to work-life balance.
- What is the expected work schedule for the Cloud Consultant role at Lucidity?
- The work hours for this Cloud Consultant position are aligned with the EST Time Zone, operating from 2 PM to 10 PM, to effectively support their major markets in the US and UK.
- What makes Lucidity a unique company to work for as a Cloud Consultant?
- Lucidity is a category leader in cloud storage optimization with a unique product, backed by significant funding and experienced co-founders. You'll work with cutting-edge technology, solve complex problems for major enterprises, and be part of a high-growth, deep-tech company reshaping the future of cloud storage.
- What are the growth opportunities for a Cloud Consultant at Lucidity?
- Lucidity offers a high-growth work environment with autonomy to deliver on KPIs. The company plans to expand its revenue by 5x in the next year, presenting significant opportunities for professional development and career advancement, including potentially attractive ESOPs with a 100x growth potential.
- How does Lucidity's product benefit its enterprise clients?
- Lucidity's automated NoOps disk auto-scaler for cloud storage across AWS, Azure, and GCP dramatically reduces costs by up to 70% through dynamic capacity scaling. It also eliminates downtime by preventing disk space issues and reduces DevOps effort through automation.