Junior Technical Service Engineer
@ Lucanet

Hybrid
€55,000
Hybrid
Full Time
Posted 22 hours ago

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XXXXXXXX XXXXXXXXX XXXXXXX***** @lucanet.com
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Job Details

About Lucanet

Lucanet is the CFO Solution Platform built for modern finance leaders to automate financial processes. With over 5,500 companies relying on our easy-to-use SaaS platform and a global team of 850+ professionals, we focus on continuous improvement, technical excellence, and a culture of integrity and inclusiveness.

The Role

This role is designed for a Junior Technical Service Engineer focused on ERP integration, SQL databases, and ETL processes. As part of our Technical Customer Onboarding Team, you will ensure smooth implementation and ongoing technical support for our international customer base.

What You Will Do

  • Lead technical customer onboarding and ERP integration.
  • Install, configure, and manage Lucanet software components and SQL databases.
  • Advise customers on implementations and system integrations.
  • Troubleshoot and resolve technical issues collaboratively.
  • Improve onboarding processes through documentation and best practices.

What You Bring

  • Experience in technical service or implementation roles in ERP/SaaS.
  • Strong SQL skills and database troubleshooting expertise.
  • Experience with ERP systems, ETL tools, and Windows Server environments.
  • Professional customer communication skills in German and English.

Perks at Work

Enjoy flexible working hours, work-from-abroad options, sabbaticals, strong team spirit, learning & development opportunities, comprehensive wellbeing programs, generous leave policies, a company pension plan, and additional benefits including discounts and JobRad support.

Key Skills/Competency

Technical Service Engineer, ERP integration, SQL, ETL, Windows Server, Onboarding, Implementation, Troubleshooting, Consulting, Process Optimization

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How to Get Hired at Lucanet

🎯 Tips for Getting Hired

  • Customize your resume: Tailor it with ERP and SQL experience.
  • Highlight technical skills: Emphasize ETL and troubleshooting proficiency.
  • Research Lucanet: Understand the company culture and products.
  • Prepare your examples: Demonstrate customer onboarding success stories.

📝 Interview Preparation Advice

Technical Preparation

Review ERP systems integration details.
Practice SQL queries and database administration.
Study ETL tool configurations and troubleshooting.
Understand Windows Server environment setup.

Behavioral Questions

Describe a challenging onboarding experience.
Explain managing customer expectations effectively.
Discuss overcoming technical troubleshooting issues.
Share teamwork experience on service projects.

Frequently Asked Questions