Senior Implementation Specialist
LSEG
Job Overview
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Job Description
About AlphaDesk and LSEG
AlphaDesk, LSEG’s Order and Portfolio Management Software, is a critical component for buy-side investment workflows. It supports hedge funds and asset managers globally in managing trading, monitoring, and reporting their investments. The team prides itself on strong technical skills, quality software, and excellent client services. LSEG is a leading global financial markets infrastructure and data provider, empowering economies and enabling sustainable growth through its values of Integrity, Partnership, Excellence, and Change.
The Role of a Senior Implementation Specialist
The Senior Implementation Specialist position demands a blend of technical acumen, project management, and leadership. You will be instrumental in the deployment and configuration of AlphaDesk for both new and existing clients. This includes gathering requirements, creating functional specifications, and rigorous testing to ensure solutions meet high standards. As a project leader, you will coordinate specialist teams, manage project timelines, and ensure successful, on-schedule project go-lives, contributing significantly to LSEG’s commitment to high-quality implementations and straight-through processing across the investment lifecycle.
Key Responsibilities
- Work collaboratively with clients to deeply understand their business and workflow requirements.
- Translate requirements into comprehensive project scope documents, functional specifications, change requests, and client support runbooks.
- Develop and execute project plans, oversee delivery, and allocate resources efficiently to ensure projects are completed on time and to the highest quality.
- Directly contribute to the deployment and configuration of AlphaDesk and various implementation tasks for clients.
- Maintain transparent client communication regarding project status and risks through regular meetings and proactive updates.
- Facilitate and deliver user training sessions.
- Analyze requirements, prioritize solutions, and provide recommendations aligned with strategic objectives and constraints.
- Convert client requirements into actionable tasks and precise functional specifications for development teams.
- Ensure stringent quality control and verify that all solutions meet specified requirements, contributing to and conducting test plans.
Requirements
- An undergraduate degree in engineering, computer science, information technology, science, or equivalent practical experience.
- At least 4 years of experience in a technical role, ideally within financial markets or investment management.
- Proven experience working directly with both internal and external clients.
- Exceptional communication skills, capable of effectively interacting with clients and colleagues.
- An intricate understanding of buy-side workflows, including portfolio management, trading/settlement, reconciliation, accounting, and reporting.
- Solid grasp of Order and Portfolio Management Systems.
- Demonstrated ability to manage and prioritize multiple tasks and work autonomously.
- A strong team player with a consultative, problem-solving approach.
- Proficiency in SQL.
- A keen willingness to learn emerging technologies and new software.
- Excellent time management skills and the ability to perform effectively under time constraints.
Compensation and Company Culture
LSEG offers competitive compensation, with an anticipated range for this position between CAD 139,400 – CAD 157,400, including base salary, variable compensation, and allowances. The company values diversity and inclusion, fostering an open culture built on Integrity, Partnership, Excellence, and Change. LSEG is committed to being an equal opportunities employer and supports its employees with tailored benefits, wellbeing initiatives, and opportunities to engage with the LSEG Foundation.
Key skills/competency
- Project Management
- Financial Markets
- Portfolio Management
- SQL Proficiency
- Client Engagement
- System Implementation
- Technical Configuration
- Workflow Analysis
- Solution Design
- Quality Assurance
How to Get Hired at LSEG
- Research LSEG's culture: Study their mission, values (Integrity, Partnership, Excellence, Change), recent news, and employee testimonials on LinkedIn and Glassdoor to align your application with their ethos.
- Customize your resume: Highlight extensive experience in financial software implementation, project management, client-facing roles, and specific buy-side workflow knowledge to demonstrate direct relevance for this Senior Implementation Specialist role.
- Showcase financial market expertise: Provide concrete examples of your intricate understanding of portfolio management, trading, settlement, reconciliation, and accounting workflows, emphasizing how you've applied this knowledge in past roles.
- Prepare for technical and problem-solving questions: Brush up on SQL skills and be ready to discuss how you've translated complex client requirements into technical specifications and ensured solution quality within financial systems.
- Practice client communication: Be prepared to articulate your experience in managing client expectations, leading project meetings, conducting user training, and navigating challenging client scenarios with a consultative approach.
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