Proxy Product Owner – Advanced Services for Customers (F/H)
Louis Vuitton · Paris, Île-de-France, France
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- On site
- Full-time
- €80,000 / year
- Paris, Île-de-France, France
Job highlights
- Lead product customization and omnichannel delivery.
- Manage product roadmap with innovation focus.
- Translate business needs into product specifications.
- Coordinate technical teams and transversal squads.
- Ensure quality deployment and testing strategies.
About the role
About The Job
Since 1854, Louis Vuitton's men and women have shared the same spirit of excellence and reinvented their crafts daily. Each journey is a true voyage, fueled by emotion and conquest, desire and boldness. Today, in a context of strong growth, Louis Vuitton invites you to imagine your own journey by joining our teams.
At LV_NEO, our mission is to support the Maison's transformations by bringing the best of technology to all trades across the entire value chain: Product Development, Manufacturing, Supply Chain, E-commerce, Logistics, and Retail.
With a pioneering spirit and a collaborative approach with business departments, we create omnichannel, exclusive, surprising, and immersive experiences to offer our clients worldwide.
Because you are unique!
The Maison Louis Vuitton respects and promotes equal opportunities, encourages inclusion and diversity in all its forms, and is committed to employing people with disabilities to value all individualities.
The Team
Within the Customer Solutions department, you will join our Advanced Services for Customers division, specifically the team responsible for developing personalized product configurators. Reporting to the team manager, you will support Louis Vuitton in its transversal transformation.
Job Responsibilities
Let's take a closer look at what awaits you:
- Lead strategic product customization projects and ensure the delivery of an omnichannel solution.
- Build, manage, and evolve the current roadmap, seeking innovation and continuous improvement while considering technical constraints.
- Collect, qualify, and analyze business needs in conjunction with operational marketing & merchandising teams, digital design, and our 3D editor.
- Translate needs into product deliverables: functional specifications, epics/features, user stories, acceptance criteria, and release plans.
- Lead the execution of your technical squad (build & deployment), and coordinate the roadmap in close collaboration with transversal squads.
- Oversee the quality of deployments, testing phases, and the QA strategy: automated and manual testing.
- Facilitate meetings, workshops, and committees with stakeholders, ensuring clear and educational communication, including with non-technical audiences.
Profile
About you:
- You hold a Bac +5 degree from an Engineering School or equivalent University.
- You have at least 5-8 years of experience in a similar role, including at least one significant experience within an IT department, in managing transversal or omnichannel projects in complex application environments.
- You are recognized for your excellent understanding of complex and interconnected IT architectures and solutions.
- You are proficient in Agile practices and know how to establish an effective delivery framework (Scrum/Kanban, backlog management, prioritization, rituals, release planning, continuous improvement, data-driven steering, etc.).
- You are comfortable with Jira tools (roadmap, backlog, boards, releases, dashboards, reporting) and ServiceNow (incidents/requests/problems, SLA, RCA, change if applicable).
- You are recognized for your leadership, your ability to communicate, your autonomy, and your ability to drive projects in transversal and international environments.
- You are attentive to the specific challenges of different business units (e-retail, retail, marketing, merchandising, manufacturing, etc.).
- You are fluent in English and French, both written and spoken.
Additional Information
Why participate in the adventure?
- To work in a company where the sense of excellence and innovation are strong values and become an actor of its success.
- To work in the heart of Paris, in the 2nd arrondissement.
- To grow and benefit from personalized HR support throughout your career.
Are you in? We are waiting for you!
Reference LVM31976
Key skills/competency
- Product Owner
- Agile Methodologies
- Scrum
- Kanban
- Jira
- ServiceNow
- Roadmap Management
- Project Management
- Omnichannel Solutions
- Customer Experience
Skills & topics
- Product Owner
- Agile
- Scrum
- Kanban
- Jira
- ServiceNow
- Roadmap
- Project Management
- Omnichannel
- Customer Experience
- IT Project Management
- Business Analysis
- Product Management
- Luxury Retail
- E-commerce
- Digital Transformation
- Paris Jobs
- IT Roles
- Customer Solutions
How to get hired
- Tailor your resume: Highlight your 5-8 years of experience in similar roles, emphasizing transversal/omnichannel project management and complex environments.
- Showcase Agile proficiency: Detail your experience with Scrum/Kanban, backlog management, and Jira/ServiceNow tools.
- Demonstrate leadership: Emphasize your communication, autonomy, and project driving skills in international settings.
- Highlight business understanding: Mention your experience with e-retail, retail, marketing, merchandising, or manufacturing needs.
- Prepare for technical and behavioral questions: Be ready to discuss complex IT architectures and stakeholder management.
Technical preparation
Master Agile frameworks like Scrum and Kanban.,Practice backlog grooming and user story writing.,Become proficient with Jira and ServiceNow.,Study complex IT architectures and solutions.
Behavioral questions
Describe leading transversal projects.,How do you manage conflicting stakeholder needs?,Give an example of fostering innovation.,How do you ensure clear communication?
Frequently asked questions
- What is the primary focus of the Product Owner role at Louis Vuitton?
- The Product Owner for Advanced Services for Customers at Louis Vuitton will lead strategic product customization projects, focusing on delivering omnichannel solutions and managing the product roadmap with an emphasis on innovation and continuous improvement.
- What are the key technical skills required for this Product Owner position at Louis Vuitton?
- Key technical skills include proficiency in Agile methodologies (Scrum/Kanban), backlog management, and experience with tools like Jira and ServiceNow. A strong understanding of complex, interconnected IT architectures is also crucial.
- What is the expected level of experience for this role at Louis Vuitton?
- Louis Vuitton is seeking a candidate with at least 5-8 years of experience in a similar role, including significant experience in managing transversal or omnichannel projects within complex IT environments.
- Does Louis Vuitton require specific language skills for the Product Owner role?
- Yes, fluency in both spoken and written English and French is required for this Product Owner position at Louis Vuitton.
- What is the work location for this Product Owner role at Louis Vuitton?
- This Product Owner role is based in Paris, France, specifically in the 2nd arrondissement.
- How does Louis Vuitton foster career growth for its employees in this role?
- Louis Vuitton offers opportunities for growth and personalized HR support throughout your career, encouraging you to become an active participant in the company's success.
- What kind of projects will the Product Owner be working on?
- The Product Owner will be responsible for strategic product customization projects, focusing on developing personalized product configurators and enhancing the omnichannel customer experience.
- How does Louis Vuitton approach diversity and inclusion for this Product Owner position?
- Louis Vuitton promotes equal opportunities, encourages inclusion and diversity, and is committed to employing people with disabilities to value all individualities.