BDC Representative - Sales Department
@ Lou Bachrodt Automotive Group

Coral Springs, Florida, United States
On Site
Posted 4 days ago

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XXXXXXXXX XXXXXXXXXXXXX XXXXXXXXX****** @loubachrodt.com
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Job Details

About Lou Bachrodt Automotive Group

Lou Bachrodt Automotive Group is known for hiring great people and delivering an outstanding customer experience. Our team is built on character, confidence, and a family environment, making every contribution valuable.

Role Overview - BDC Representative

As a BDC Representative, you will be the first point of contact for potential customers. You will manage and nurture leads, follow up communications, schedule appointments, and support our sales team.

Responsibilities

  • Lead Management: Handle inbound and outbound leads via phone, email, and other channels.
  • Customer Engagement: Build rapport, understand needs, and communicate effectively.
  • Appointment Scheduling: Coordinate test drives and consultation appointments.
  • Follow-up: Conduct timely follow-ups to nurture leads through the sales process.
  • Database Maintenance: Update customer data in the CRM system.
  • Collaboration: Work closely with the sales team to ensure smooth lead handovers.

Qualifications

  • High school diploma or equivalent.
  • Proficiency with CRM software and sales tools.
  • Availability to work weekends and evenings as needed.
  • Exceptional verbal and written communication skills.
  • Strong organizational and multitasking capabilities.
  • Team collaboration skills.
  • Basic understanding of sales processes and eagerness to learn.

Benefits

  • Medical, dental, and vision insurance
  • Life insurance
  • Paid time off
  • Employee discounts on vehicle purchases and services
  • Opportunities for career advancement

Key skills/competency

BDC Representative, lead management, CRM, customer engagement, appointment scheduling, follow-up, communication, sales, collaboration, organization

How to Get Hired at Lou Bachrodt Automotive Group

🎯 Tips for Getting Hired

  • Research Lou Bachrodt Automotive Group: Study company culture and recent news.
  • Customize resume: Highlight relevant CRM and sales experience.
  • Prepare for phone screenings: Practice clear communication examples.
  • Show sales enthusiasm: Demonstrate customer engagement skills.

📝 Interview Preparation Advice

Technical Preparation

Review CRM software basics.
Practice data entry techniques.
Familiarize with lead management tools.
Understand appointment scheduling software.

Behavioral Questions

Describe your customer communication style.
Explain a time of effective teamwork.
Discuss handling multiple tasks efficiently.
Share examples of problem solving.

Frequently Asked Questions