BDC Representative - Sales Department @ Lou Bachrodt Automotive Group
placeCoral Springs, Florida, United States
businessOn Site
Posted 4 days ago
Your Application Journey
Interview
Email Hiring Manager
****** @loubachrodt.com
Recommended after applying
Job Details
About Lou Bachrodt Automotive Group
Lou Bachrodt Automotive Group is known for hiring great people and delivering an outstanding customer experience. Our team is built on character, confidence, and a family environment, making every contribution valuable.
Role Overview - BDC Representative
As a BDC Representative, you will be the first point of contact for potential customers. You will manage and nurture leads, follow up communications, schedule appointments, and support our sales team.
Responsibilities
- Lead Management: Handle inbound and outbound leads via phone, email, and other channels.
- Customer Engagement: Build rapport, understand needs, and communicate effectively.
- Appointment Scheduling: Coordinate test drives and consultation appointments.
- Follow-up: Conduct timely follow-ups to nurture leads through the sales process.
- Database Maintenance: Update customer data in the CRM system.
- Collaboration: Work closely with the sales team to ensure smooth lead handovers.
Qualifications
- High school diploma or equivalent.
- Proficiency with CRM software and sales tools.
- Availability to work weekends and evenings as needed.
- Exceptional verbal and written communication skills.
- Strong organizational and multitasking capabilities.
- Team collaboration skills.
- Basic understanding of sales processes and eagerness to learn.
Benefits
- Medical, dental, and vision insurance
- Life insurance
- Paid time off
- Employee discounts on vehicle purchases and services
- Opportunities for career advancement
Key skills/competency
BDC Representative, lead management, CRM, customer engagement, appointment scheduling, follow-up, communication, sales, collaboration, organization
How to Get Hired at Lou Bachrodt Automotive Group
🎯 Tips for Getting Hired
- Research Lou Bachrodt Automotive Group: Study company culture and recent news.
- Customize resume: Highlight relevant CRM and sales experience.
- Prepare for phone screenings: Practice clear communication examples.
- Show sales enthusiasm: Demonstrate customer engagement skills.
📝 Interview Preparation Advice
Technical Preparation
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Review CRM software basics.
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Practice data entry techniques.
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Familiarize with lead management tools.
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Understand appointment scheduling software.
Behavioral Questions
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Describe your customer communication style.
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Explain a time of effective teamwork.
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Discuss handling multiple tasks efficiently.
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Share examples of problem solving.
Frequently Asked Questions
How do I apply for the BDC Representative position at Lou Bachrodt Automotive Group?
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What qualifications does Lou Bachrodt Automotive Group look for in a BDC Representative?
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Can I expect training for the BDC Representative role at Lou Bachrodt Automotive Group?
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Is weekend and evening availability required for Lou Bachrodt Automotive Group?
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What does a typical day look like for a BDC Representative at Lou Bachrodt Automotive Group?
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How important is CRM software proficiency for the BDC Representative role?
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What benefits can I expect as a BDC Representative?
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