Technical Program Manager

About LotusFlare

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was established to make affordable mobile communications available to everyone on Earth.

Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally.

LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.

Your Impact as a Technical Program Manager

• Prior experience as a software engineer (Web/SOA domain) before evolving into a lead or managerial position (or equivalent University education).
• Experience in managing cloud-native web-apps-related software projects (or similar relevant experience), preferably SaaS or PaaS projects.
• Incredible communication and organizational skills: the ability to articulate clearly and precisely to help coordinate activities among the Server engineering group and with other departments.
• You have a strong understanding of the software development lifecycle and the ability to call out risks at different stages.
• You make sure to have a clear overview of what's going on on the project at any given moment and can report its status with relevant granularity to stakeholders at various levels.
• Partner with other cross-functional teams including engineering, UX/UI, sales, marketing, and customer success.
• Grow in a technical role by providing guidance to engineers, architects, and product managers about the functionalities of the product and requirements.
• Understand dependencies between front end and back end and work towards resolving them.
• Manage sprint backlog, grooming sessions, sprint planning for the team.
• You know how to manage and keep documentation organized and up to date, so everyone can quickly find what they're looking for.
• A proactive approach comes naturally to you.
• You have proven experience in handling multiple tasks and deadlines while maintaining a can-do attitude.
• You are a team player, and you know how to make the team feel motivated and supported.

What You Bring to LotusFlare

• Experience in the Telecommunications industry is nice to have.
• You have experience with SOA and microservices.
• You have experience with serverless systems.
• You have experience with hosting a cloud-native server stack.
• You have hands-on experience with Agile/Scrum with experience in JIRA and Confluence.
• Strong understanding of API-driven architecture, cloud-native solutions, and enterprise-grade software.
• Ability to understand how API works, dependency between front end and backend, resolve dependency issues. Experience working with Swagger, Postman etc.
• Able to discuss and work closely with engineers on high-level technical design and architecture.
• 5+ years of working in an Enterprise software company is preferred in product management, scrum management, or program management.
• Knowledge and experience in telecom BSS products is preferred.

Why Join LotusFlare?

• Lead high-profile telecom operator accounts, shaping their digital transformation.
• Be part of a fast-growing software company at the forefront of telecom innovation.
• Competitive compensation, performance-based incentives, and career growth opportunities.

Benefits We Have For You

• Competitive salary package.
• Paid lunch (In the office).
• Private healthcare.
• Yearly bonus.
• Training and workshops.
• Top-of-the-class engineers to learn from and work with.

Key skills/competency

• Program Management
• Software Development Life Cycle
• Agile/Scrum
• Cloud-Native
• API Architecture
• Microservices
• Jira
• Confluence
• Telecommunications
• Cross-functional Collaboration