Solution Architect
LotusFlare · Pune Division, Maharashtra, India
This listing has closed — view similar roles below.
- On site
- Full-time
- $150,000 / year
- Pune Division, Maharashtra, India
Job highlights
- Lead technical integration and launch of LotusFlare DNO Cloud.
- Own customer technical relationships and provide architecture recommendations.
- Advocate for customers internally to improve product roadmap.
- Manage project goals and customer expectations effectively.
- Connect technology to deliver tangible business outcomes.
About the role
Solution Architect
LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth. Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally. LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.
Job Description
As a Solution Architect, you will be responsible for all technical aspects of integrating and launching our offering, LotusFlare DNO Cloud with a customer from kickoff to go-live. You will have ownership of the technical relationship with customers, making recommendations on security, cost, performance, reliability, operational efficiency and best-practice architectures. Within LotusFlare, you are the advocate for your customers to ensure the successful progression of their project and advancement improvements to LotusFlare DNO Cloud, informing the roadmap of LotusFlare DNO Cloud capabilities and functions.
In your role, you ensure project goals are met and customer expectations are fulfilled. You will utilize your solid understanding of project management fundamentals and must be comfortable communicating with senior leadership (with customers and LotusFlare) verbally and in writing. Given your understanding of technology and project goals, you will connect technology to tangible project results in order to deliver valuable business outcomes to LotusFlare DNO Cloud customers.
Requirements
- 5+ years of experience in Project Management, Technical Program Management, or similar technical leadership role
- 3-5 years of experience with software development lifecycle from conception to delivery as a software engineer or a solution architect
- 5+ years of experience working in the telecommunications industry
- You are a digital-savvy individual who knows the latest digital technologies and trends; you enjoy experimenting and are open to integrating new digital technologies into everyday work.
- Proficient in API design, client-server interaction design, and cloud infrastructure architecture
- Telecommunication architecture experience; across IT and Core (OCS/PS/CS) domains to manage and design solutions at scale
- Experience in delivering products against a plan in a fast-paced, multi-disciplined, and often ambiguous environment
- Experience working independently to design, plan, and execute technical projects
- Able to distill data and articulate the rationale for making difficult trade-offs
- A solid foundation in service-oriented and digital technologies to be able to understand service inter-dependencies and drive technical solutions for multi-tiered systems
- Demonstrated understanding of systems within program space to include limitations, scaling, boundary conditions, and architectural decision-making process
- Demonstrated deep knowledge of technical program management and engineering best practices
- Willingness and ability to travel approximately 20% of the time
- Comfort and experience with cross-organizational communication; excellent written and verbal communication skills. Written and verbal fluency in the English language is required.
Pre-sales
- Deliver customized pre-sales technical presentations and product demonstrations to customers
- Assist in the development of RFI/RFP responses and drive to close new opportunities
- Engage with potential customers to understand their business objectives and demonstrate the value proposition of LF DNO platform
Solution
- Work with LotusFlare’s engineering team and externally with customer technical teams to propose and help clients build solutions that unblock deployment
Delivery
- Drive project execution technical track; track delivery, take ownership of change management, proactively seek and resolve blockers.
- Manage UAT and production releases, and project handover to our support and operational teams.
- Act as a key interface between the customer and the LotusFlare organization including product, engineering, support and business.
- Support project management activities, ensuring issues are documented and addressed.
- Be a part of a Global Delivery Team, share experiences and develop the PM discipline: simplify processes, methods and tools with creative ideas
- Troubleshoot customer technical issues in real time
- Create documentation and develop best practices to help customers get the most out of using the system
Key skills/competency
- Solution Architecture
- Telecommunications Industry
- Cloud Infrastructure
- API Design
- Project Management
- Technical Program Management
- SaaS Products
- Digital Technologies
- Customer Relationship Management
- Pre-sales Engineering
Skills & topics
- Solution Architect
- SaaS
- Cloud-Native
- Telecommunications
- DNO Cloud
- Digital Commerce
- Monetization Platform
- API Design
- Cloud Infrastructure
- Project Management
How to get hired
- Tailor your resume: Highlight experience in project management, technical leadership, and the telecommunications industry. Quantify achievements where possible.
- Showcase technical skills: Emphasize proficiency in API design, cloud infrastructure, and software development lifecycles. Include telecommunication architecture expertise.
- Demonstrate soft skills: Provide examples of handling ambiguous environments, making trade-offs, and cross-organizational communication.
- Prepare for technical and behavioral interviews: Be ready to discuss architecture decisions, project execution, and customer interactions.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities of a Solution Architect at LotusFlare?
- As a Solution Architect at LotusFlare, you will be responsible for the end-to-end technical integration and launch of the LotusFlare DNO Cloud with clients. This includes managing the technical customer relationship, making recommendations on architecture, security, cost, performance, and operational efficiency, and advocating for customer needs internally to influence the product roadmap. You'll ensure project goals are met and customer expectations are fulfilled by connecting technology to tangible business outcomes.
- What experience is required for the Solution Architect role at LotusFlare?
- LotusFlare seeks candidates with over 5 years of experience in Project Management, Technical Program Management, or similar technical leadership roles. Additionally, 3-5 years of experience in the software development lifecycle as an engineer or architect and over 5 years of experience in the telecommunications industry are required. Proficiency in API design, client-server interaction, cloud infrastructure, and telecommunication architecture (IT and Core domains) is essential.
- What does LotusFlare's DNO Cloud platform do?
- LotusFlare's Digital Network Operator® (DNO™) Cloud is a cloud-native SaaS platform designed for telecommunications service providers. It focuses on digital commerce and monetization, enabling providers to innovate freely, reduce operational costs, monetize network assets, engage customers across digital channels, and drive customer acquisition and retention. It supports millions of customers globally.
- What is the work environment like at LotusFlare for a Solution Architect?
- LotusFlare emphasizes purposeful work where team members see tangible differences their efforts make, and provides ample growth opportunities. The company fosters a culture of learning from top-tier engineers and mastering cutting-edge practices. You'll work in a fast-paced, multi-disciplined environment, often collaborating with global teams and senior leadership.
- How does LotusFlare support its employees?
- LotusFlare offers a competitive salary package, paid lunch when in the office, and dedicated training and workshops. Employees also benefit from the opportunity to learn from and work alongside top-of-the-class engineers, fostering professional development and mastery of cloud-native enterprise software.
- Is there travel involved for the Solution Architect position at LotusFlare?