Operations and Health Policy Consultant

Overview

LMI is seeking a skilled Operations and Health Policy Consultant. This position is on the staff of a private, government consulting firm located in Tysons, VA, with work sponsored by Federal Government departments and agencies, including the Department of Health and Human Services. This role offers the flexibility to be performed remotely within the United States.

The successful applicant will join a team dedicated to providing policy, operations, and analytical support to the Department of Health and Human Services (HHS), specifically the Centers for Medicare and Medicaid Services (CMS). The primary focus will involve facilitating application review efforts, ensuring program applicants adhere to federal regulations, sub-regulatory guidance, and all other programmatic requirements. It's important to note that this position will not involve direct drafting of policy or influencing government policy decisions.

LMI is a forward-thinking digital solutions provider committed to accelerating government impact through innovation and speed. By investing in technology and prototypes proactively, LMI delivers commercial-grade platforms and mission-ready AI to federal agencies efficiently. Leveraging our mission-ready technology, proven federal deployment expertise, and strategic relationships, we enhance outcomes for the government effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors, assisting agencies in navigating complexity and outpacing change. Headquartered in Tysons, Virginia, LMI is dedicated to delivering impactful results that strengthen missions and drive lasting value.

Responsibilities

Success in the Operations and Health Policy Consultant role requires a combination of commitment to cross-functional teamwork, an outstanding client ethic, self-motivation, a desire for continuous improvement, excellent communication abilities, data analysis skills, an interest in system testing, strong writing acumen, exceptional attention to detail, and a passion for healthcare policy. You will assist our team in ensuring efficient operations and providing excellent support to our clients.

• Develop and maintain operational plans, guidance documents, instructions, standard operating procedures, and public-facing/CMS-internal documents to support program operations.
• Proactively identify gaps that operational and tactical plans and/or technology can resolve.
• Communicate effectively with the team and all stakeholders (e.g., client, sub-contractors, contractors, etc.).
• Solve complex challenges in a timely and appropriate manner with minimal management oversight and attention to quality.
• Analyze healthcare and application data, as well as technical documents, using spreadsheets or other analytical tools to track applications, identify trends, and identify areas for improvement.
• Research, learn, and apply relevant policy, guidance, and regulations to respond to inquiries.
• Utilize various information systems to perform validation and verification of data by comparing and analyzing information from multiple sources and reporting findings in a meaningful way.
• Communicate with systems development experts to maintain tools and applications used for project requirements; conduct testing of system requirements.
• Document decisions and approved language in a knowledge repository.
• Respond to internal and external questions and inquiries on assigned tasks and projects.
• Contribute to and participate in group meetings with clients and stakeholders.
• Apply project management rigor/processes to address issues as and when they arise.

Qualifications

• Master's degree in business management, public policy, health policy, health systems management, public health, public administration, or a related discipline.
• Minimum of two years’ experience in federal consulting or other consulting in a client-facing role.
• Proficiency in Microsoft Office programs (Word, Excel, PowerPoint, Outlook), particularly Excel.
• Solid analytical skills and experience with data analysis.
• Superior communication, interpersonal, and writing skills.
• Ability to work collaboratively in a team environment.
• Ability to multi-task between complex projects during seasonal peak periods.
• Ability to effectively manage multiple deadlines and prioritize assignments in a fast-paced environment.
• Ability to absorb large amounts of new technical and policy knowledge with minimal guidance.
• Detail-oriented with strong organizational skills.

Desired Skills And Background

• Experience working on HHS or CMS projects.
• Ability to work collaboratively and iterate products with a variety of stakeholders under tight timelines.
• Ability to advocate for technical platforms to augment analytical processes and deliverables, including input into IT business requirements.
• Understanding of federal healthcare programs and policies.
• Willingness to take on task streams in a leadership capacity.
• Proficiency in Smartsheet and other relevant software tools.

Key skills/competency

• Health Policy Analysis
• Operations Management
• Federal Regulations
• Data Validation
• Client Consulting
• Project Coordination
• Stakeholder Communication
• Microsoft Excel
• Analytical Reporting
• CMS Programs