Manager, U.S. Benefits

About LiveRamp

LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners. Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.

Job Summary

The Benefits Manager is a strategic leader responsible for designing, implementing, and managing a cutting-edge suite of employee benefit programs for a technology company. This role requires a strong focus on competitive differentiation, scalable administration, and leveraging innovative technologies, including AI, to create a seamless and impactful employee experience. The manager ensures programs attract and retain top tech talent, promote a culture of well-being, and comply with all regulatory requirements.

Responsibilities

Strategy and Program Design

• Lead the development of a benefits strategy that aligns with the pace and risk profile of a high-growth technology organization, prioritizing flexibility, digital health solutions, and competitive equity.
• Conduct continuous, deep market benchmarking specifically against leading technology and peer companies to ensure total rewards packages remain best-in-class, focusing on benefits highly valued by tech professionals.
• Perform financial modeling and predictive cost analysis to manage risk and scalability as the company grows its headcount and expands globally.

Vendor Management and Financial Oversight

• Lead vendor selection, evaluation, and negotiation processes (including RFPs) for all benefits carriers, brokers, and third-party administrators (TPAs).
• Act as the primary contact and effectively manage ongoing relationships with all benefits partners to ensure optimal service delivery and performance of Service Level Agreements (SLAs).
• Oversee the benefits budget, including managing monthly premium invoices, ensuring accurate billing reconciliation, and coordinating with Finance/Payroll.

Compliance and Administration

• Ensure absolute compliance with all regulatory and legal requirements (e.g., filing Form 5500s, non-discrimination testing, ACA reporting, etc.).
• Manage the execution of the annual Open Enrollment process, including system configuration, internal testing, vendor coordination, employee benefit fairs, and employee communications.
• Oversee the administration of all federal and state leave programs.
• Ensure accurate and timely benefits data management within the HRIS/Benefits system.

Communication and Employee Experience

• Develop and execute comprehensive communication plans to educate employees on plan changes, value, and utilization throughout the year.
• Lead benefits orientations for new hires and conduct ongoing educational sessions for all employees.
• Serve as an escalation point to resolve complex employee benefit claims and administrative issues.

About You

Education

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field. CEBS designation preferred.

Experience

• 10+ years of progressive experience in benefits administration, with at least 3 years in a senior-level capacity.
• Expertise: Deep knowledge of U.S. federal and state benefits regulations (ERISA, ACA, COBRA, HIPAA, FMLA). Strong knowledge of qualified benefit plans. Demonstrated expertise leading new vendor implementations. Strong knowledge of 401(k) plans and demonstrated experience managing the operations of a 401(k) is required.

Skills

• Strong analytical, data modeling, and reporting skills.
• Excellent negotiation, verbal, and written communication skills.
• Ability to work cross functionally with other teams to achieve desired outcomes.

Technical Skills

• Proficiency with HRIS/Benefits Management systems (Workday preferred) and Google suite skills.

Compensation and Benefits

The approximate annual base compensation range is $113,000 to $144,000. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, geography, as well as internal equity among our team.

Benefits

• People: Work with talented, collaborative, and friendly people who love what they do.
• Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
• Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
• Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
• Savings: Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead. Also Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers).
• RampRemote: A comprehensive office equipment and ergonomics program—we provide you with equipment and tools to be your most productive self, no matter where you're located.

More About Us

LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp. LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance. We use automated decision systems (ADS) as part of our recruitment and hiring process. If you require an accommodation or believe that the use of an ADS may create a barrier to your application or participation in the hiring process due to a disability or other protected characteristic, please let us know. We are committed to providing reasonable accommodations and ensuring an equitable hiring experience for all candidates. California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process. To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.

Key skills/competency

Benefits Management, HRIS, U.S. Benefits Regulations, ERISA, ACA, COBRA, HIPAA, FMLA, 401(k) Administration, Vendor Management