Venue IT Support Specialist

Who Are We?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. With millions of tickets sold annually and events held worldwide, we drive unforgettable live experiences.

Who Are You?

If you are excited about building what doesn’t fully exist yet, enjoy solving problems, and have both a coding mindset and love for live events, this role is for you. You bring curiosity, hands-on experience and a readiness to improve systems in real venues.

The Role

This hybrid builder/support role blends IT support with development to create and maintain digital tools for live events. You will:

• Provide onsite IT troubleshooting for venue staff and touring production teams.
• Manage event day IT support ensuring POS, access control, and network systems are operational.
• Deploy, maintain, and manage IT equipment and network hardware.
• Collaborate on internal and fan-facing digital tools using React/Next.js, Supabase, and Figma designs.
• Work with venue leadership and remote IT teams to design, test, and improve digital workflows.

Technical Expertise & Customer Service

You should have strong knowledge of Apple iOS, MS Windows, and network technologies, with proven troubleshooting skills in high-pressure environments. Experience with IT ticketing systems is an asset.

Flexibility & Event Environment

This role includes event-driven hours including evenings, weekends, holidays, and long days for concerts and festivals. A vehicle is required for inter-venue travel.

Additional Benefits

Enjoy healthcare, generous paid time off, concert tickets, RRSP matching, career development, and more as part of our 'Taking Care of Our Own' benefits program.

Key Skills/Competency

• IT support
• Network troubleshooting
• Hardware maintenance
• Software troubleshooting
• React/Next.js
• Supabase
• Digital tools
• Customer service
• Problem-solving
• Event operations