Research Analyst, Partnerships

About the Role

Lightspeed Commerce is seeking a dynamic and meticulous Research Analyst to join the Partnerships team in NoAM Retail. In this role, you will support Channel Sales Managers by providing foundational data and insights to build and nurture strategic partnerships.

Key Responsibilities

• Conduct in-depth research to define the Ideal Partner Profile (IPP) within the retail landscape.
• Develop targeted hit lists of prospective partners using research tools and databases.
• Gather and analyze data on partnership effectiveness including lead generation and ROI.
• Track industry trends, competitor activities, and market shifts.
• Support Channel Sales Managers with relevant company details and insights.
• Maintain and update a comprehensive partner database ensuring accuracy.
• Collaborate with team members to tailor research outputs and reports.
• Prepare presentations summarizing research findings and actionable recommendations.
• Participate in special projects and qualify leads through outbound calling.

Qualifications

• Experience in research analysis, market research or business intelligence.
• Proficiency with tools such as Clay, ZoomInfo, LinkedIn Sales Navigator.
• Strong analytical and critical thinking skills.
• Experience in SaaS and understanding of the Retail industry is a plus.
• Excellent communication skills and attention to detail.
• Familiarity with Salesforce, Mac OS, G Suite, Slack, and Microsoft Office.
• Fluency in English; ability to work independently and manage multiple projects.

What We Offer

A flexible work environment, remote work policies, equity options, pension contributions, training opportunities, and a range of benefits to support your health and well-being. Enjoy career-defining opportunities in a fast-paced, inclusive, and diverse team.

Key skills/competency

• Research
• Data Analysis
• Partnerships
• Market Trends
• Database Management
• Analytical Skills
• Communication
• Critical Thinking
• SaaS
• Retail