Staff UX Researcher, Quantitative
@ Lightspeed Commerce

Toronto, Ontario, Canada
On Site
Posted 13 days ago

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Job Details

About the Role

Lightspeed Commerce is seeking a Staff UX Researcher (Quantitative) to lead research across retail experiences and financial services. You will work across various product domains, shaping user experiences for thousands of merchants worldwide.

What You’ll Be Doing

Problem Solving & Quantitative Insight: Lead high-impact research initiatives, analyze large datasets with advanced statistical methods, and break complex challenges into testable experiments.

Driving User-Centric, Data-Informed Decisions: Partner with product and data teams to design data-driven projects, build dashboards, and conduct experiments to measure impact.

Systems Thinking: Evolve research frameworks with AI-driven methods and predictive analytics, ensuring consistency and quality across teams.

Coaching and Collaboration: Mentor team members in quantitative methods and analytics tools, lead workshops, and build strong cross-functional relationships.

What You Need to Bring

  • 6+ years in UX research, analytics, or product data science roles.
  • Proficiency in SQL, data visualization tools (Tableau, Looker), and statistical software (R, Python, SPSS).
  • Expertise in quantitative methods, statistical modeling, behavioral data analysis and experimental design.
  • Experience implementing AI-driven research methodologies.
  • Ability to integrate quantitative research with qualitative insights.

What’s In It For You?

  • Flexible work environment and remote work policies.
  • Career growth in a culture that celebrates performance.
  • Equity options and contributions to your pension plan.
  • Training opportunities and benefits for health and wellness.
  • Inclusive and diverse work culture with community initiatives.

Key Skills/Competency

  • UX Research
  • Quantitative Analysis
  • SQL
  • Statistical Modeling
  • Data Visualization
  • AI Methods
  • Experimental Design
  • Mentoring
  • Cross-functional Collaboration
  • Systems Thinking

How to Get Hired at Lightspeed Commerce

🎯 Tips for Getting Hired

  • Research Lightspeed Commerce's culture: Study their mission, news, and employee testimonials on LinkedIn.
  • Tailor your resume: Highlight extensive quantitative research and tech skills.
  • Emphasize SQL and analytics: Showcase your experience with large datasets and statistical software.
  • Prepare for technical interviews: Practice data analysis and experiment design questions.
  • Demonstrate collaboration: Provide examples of cross-functional teamwork achievements.

📝 Interview Preparation Advice

Technical Preparation

Review SQL query techniques.
Practice statistical analysis in Python and R.
Brush up on dashboard tools like Tableau.
Study experimental design methods.

Behavioral Questions

Describe a challenging project teamwork experience.
Explain a time you led research initiatives.
Discuss handling conflicting data priorities.
Share examples of mentoring team members.

Frequently Asked Questions