Associate Project Manager, Client Services
Lighthouse · United States
- Hybrid
- Full-time
- $75,000 / year
- United States
Job highlights
- Manage eDiscovery cases from intake to production.
- Drive tasks across operational departments.
- Ensure accuracy through quality checks.
- Communicate scope and deadlines clearly.
- Participate in process improvement initiatives.
About the role
About Lighthouse
Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.What’s unique about this role?
Project Managers assist with the management of eDiscovery cases by driving work through various operational departments to meet litigation project requests. This includes creating work orders for tasks associated with data intake, culling, processing, hosting and production and completing quality checks to ensure the accuracy and completeness of work product before it is released to clients.What will this person do?
- Maintain a good understanding of eDiscovery, market competitors and the tools used to support the industry
- Develop a thorough understanding of Lighthouse workflows, critical paths needed to progress work through the system and tools used by Lighthouse to manage workflows
- Communicate proper expectations for scope and deadlines to internal and external stakeholders
- Manage the pod’s work request queue
- Participate in process improvement initiatives as identified by pod leaders
- Perform other related duties as assigned
Qualifications:
- Bachelor’s degree (Masters or JD a plus)
- 4+ years of work experience with at least two years of eDiscovery experience
- Relativity experience required. PMP certification a plus
- Strong analytical and logical skills
- Strong project management skills including the ability to interpret a variety of instructions provided in written or oral form
- Flexibility and adaptability to handle a changing and growing workload
Work Environment and Physical Demands
Duties are performed in a typical office environment while at a desk or computer table. Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting. Duties may require being on call periodically and working outside normal working hours (evenings and weekends).Diversity and Inclusion
Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are!Compensation and Benefits
As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets. This role will be eligible to participate in an annual bonus or incentive program. Lighthouse offers a quality comprehensive benefits package including medical, dental, vision, and a 401k with company match. Company paid benefits also include Life & AD&D, short and long-term disability, telemedicine, and other wellness plans. We offer a generous Flexible PTO program and paid volunteer days. Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance.About Lighthouse
As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best—shine.Key skills/competency
- eDiscovery
- Project Management
- Client Services
- Relativity
- Workflows
- Data Intake
- Processing
- Hosting
- Production
- Analytical Skills
Skills & topics
- Associate Project Manager
- Client Services
- eDiscovery
- Project Management
- Relativity
- Legal Tech
- Operations
- Litigation Support
- Case Management
- Workflow Management
How to get hired
- Tailor your resume: Highlight your eDiscovery, project management, and Relativity experience.
- Showcase analytical skills: Emphasize your ability to interpret instructions and solve complex problems.
- Quantify achievements: Use numbers to demonstrate your impact in previous project management roles.
- Prepare for interviews: Be ready to discuss your experience with eDiscovery workflows and client communication.
- Research Lighthouse: Understand their collaborative culture and commitment to innovation.
Technical preparation
Master Relativity features and workflows.,Understand eDiscovery data processing stages.,Familiarize with Lighthouse's specific tools.,Practice creating detailed work orders.
Behavioral questions
Describe a complex project you managed.,How do you handle changing priorities?,How do you communicate project risks?,Give an example of process improvement.
Frequently asked questions
- What is the required experience for an Associate Project Manager at Lighthouse?
- The Associate Project Manager role at Lighthouse requires 4+ years of work experience, with at least two of those years specifically in eDiscovery. Relativity experience is essential for this position.
- What is the educational background preferred for this Associate Project Manager role?
- A Bachelor's degree is required for the Associate Project Manager position. A Master's degree or a JD is considered a plus.
- Does Lighthouse require specific software experience for the Associate Project Manager role?
- Yes, experience with Relativity is required for the Associate Project Manager role. Familiarity with other eDiscovery tools used in the industry is also beneficial.
- What are the typical working hours for an Associate Project Manager at Lighthouse?
- While duties are performed in a typical office environment, the Associate Project Manager role may require being on call periodically and working outside normal hours, including evenings and weekends, to meet project demands.
- What kind of team environment can I expect at Lighthouse as an Associate Project Manager?
- Lighthouse fosters a collaborative environment where individuals are driven, compassionate, and supportive. They emphasize growing together and leveraging each other's strengths to solve complex problems.
- Are there opportunities for professional growth in the Associate Project Manager role at Lighthouse?
- Yes, Lighthouse is committed to helping employees grow multiple facets of their career. The role offers experience in solving complex problems and participating in process improvement initiatives.
- What are the key responsibilities of an Associate Project Manager at Lighthouse?
- Key responsibilities include managing eDiscovery cases, driving work through operational departments, creating work orders, performing quality checks, and communicating project expectations to stakeholders.
- Is PMP certification necessary for the Associate Project Manager position at Lighthouse?
- PMP certification is not required but is considered a plus for the Associate Project Manager role. Strong project management skills are essential.
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