Cash Posting Coordinator

Role Overview: Cash Posting Coordinator at LifeStance Health

At LifeStance Health, we are dedicated to helping individuals, families, and communities with their mental health needs. Our mission is to provide support everywhere, every day, achieved through the commitment of the best team in mental healthcare. As the fastest-growing mental health practice group in the country, now is an opportune time to join our team.

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.
• Empathy: We seek out diverse perspectives and listen to learn without judgment.
• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
• One Team: We realize our full potential when we work together towards our shared purpose.

Benefits

As a full-time employee of LifeStance Health, comprehensive benefits are offered, including medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits feature a 401k retirement savings plan with employer match, paid parental leave, paid time off, holiday pay, and an Employee Assistance Program.

The Cash Posting Coordinator is responsible for all cash posting activities related to services provided by LifeStance Health and its associated clinical practices. This role involves close collaboration with team members and leadership to ensure billing practices are complete and accurate. We are looking for a candidate who thrives working independently while contributing to the needs of a national organization, demonstrating self-accountability in a virtual team environment. This is a remote position, open to candidates located anywhere within the US where LifeStance has a presence.

Key Responsibilities

• Maintain current knowledge of correct and lawful billing practices for various payers.
• Support daily payment reconciliation activities using bank tracking spreadsheets.
• Execute electronic payment posting (ERA/EFT) and manual payment posting (Paper/lockbox).
• Review and interpret manual remittance advice and EDI reports, with strong expertise in reason codes and Explanation of Benefits (EOB) analysis.
• Utilize websites to retrieve remittance advices and download 835 files.
• Perform all other duties related to insurance and payment posting.
• Communicate with leadership regarding necessary EDI agreements or observed trends.
• Follow established policies and procedures to safeguard collection processes.
• Provide support to leadership for daily, weekly, monthly, or any posting-related project needs as required.

Skills & Experience

• High school diploma or GED equivalent required.
• 2+ years of experience in medical billing/Revenue Cycle Management (RCM).
• Proficiency in Microsoft Office products; basic skills in Microsoft Excel preferred.
• Ability to work effectively both in a team environment and independently.
• Basic knowledge of HCFA form, UB-04, EOB interpretation, A/R, CPT, and ICD-10 codes.
• Basic working knowledge of Revenue Cycle Management operations, with a focus on government and Commercial payors (e.g., Medicare regulations and compliance; HIPAA).
• Knowledge and expertise with revenue cycle payment posting and bank reconciliation processes.
• Experience with automated billing systems preferred.
• Familiarity with bank lockboxes and daily bank reconciliation.
• Demonstrated ability to research basic posting issues and manage simple variances.
• Qualified candidates must be legally authorized to be employed in the United States.

Key skills/competency

• Medical Billing
• Payment Posting
• Revenue Cycle Management (RCM)
• Explanation of Benefits (EOB)
• EDI Reports
• Bank Reconciliation
• Microsoft Excel
• HIPAA Compliance
• AR Management
• Healthcare Regulations