Workers Compensation Claims Specialist

Job Overview

Liberty Mutual Insurance is seeking a Workers Compensation Claims Specialist to join their West Region Claims Team. In this role, you will review, analyze, and process moderately complex to complex claims using the latest technology.

Responsibilities

You will be responsible for:

• Investigating claims by interviewing insureds, witnesses, and claimants.
• Evaluating policy coverage, determining liability, and assessing damages.
• Negotiating settlements and coordinating litigation activities.
• Mentoring and training team members and assisting the Claims Team Manager.
• Participating in quality review processes and various claim committees.

Qualifications

Requirements include a BS/BA degree or equivalent experience, minimum 2 years in claims adjustment or insurance, applicable licenses, and knowledge in claims investigation techniques, medical terminology, and legal aspects of claims. Continuing education towards certifications such as AEI, IIA, or CPCU is preferred.

Training & Work Arrangement

Comprehensive training is provided, including a mandatory one-week, in-person session at the Plano, TX office. The role is primarily remote with location-based exceptions requiring onsite work for individuals within 50 miles of specific offices.

About Liberty Mutual

Liberty Mutual is a fast-growing company that values diversity, inclusion, and the professional growth of its employees. With competitive compensation and benefits, members are supported through various initiatives and resource groups.

Key skills/competency

• Claims investigation
• Liability assessment
• Negotiation
• Technical proficiency
• Training
• Quality review
• Insurance knowledge
• Legal understanding
• Communication
• Analytical skills