Senior Claims Specialist, Financial Lines Manag...
@ Liberty Mutual Insurance

Hybrid
$120,000
Hybrid
Full Time
Posted 1 day ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXX****** @libertymutual.com
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Job Details

Overview

Liberty Mutual Insurance is seeking a Senior Claims Specialist, Financial Lines Management Liability. In this role you will handle a book of Private Company and Not-For-Profit Directors & Officers Liability claims and Employment Practices Liability claims throughout the entire claim life cycle with minimal supervision.

Responsibilities

  • Investigate and evaluate losses to determine coverage and disposition.
  • Utilize CMS to document claims and track future events.
  • Establish and review appropriate indemnity and expense reserves.
  • Recommend reserve adjustments for claims outside authority levels.
  • Prepare comprehensive reports and identify claim trends.
  • Manage litigation process including retention of counsel.
  • Adhere to litigation guidelines including budgeting and bill review.
  • Participate in mediations, arbitrations, and claims audit processes.
  • Provide claims marketing services by interfacing with brokers and risk managers.
  • Maintain necessary insurance adjuster licenses.

Qualifications

  • Bachelor's and/or advanced degree.
  • 5+ years claims/legal experience or related field experience.
  • Functional knowledge of claims handling, law, and insurance regulations.
  • Strong verbal, written, and negotiation skills.

About Liberty Mutual

Liberty Mutual is a purpose-driven organization focusing on professional growth, continuous learning, and a supportive work environment. Employees benefit from comprehensive benefits, inclusive culture, and opportunities to impact the future of insurance.

Work Arrangement

Position requires in-office attendance twice a month if residing within 50 miles of designated offices: Westborough, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Boston, MA; Las Vegas, NV; Plano, TX; Suwanee, GA; Tampa, FL; or Weatogue, CT.

Key skills/competency

  • Claims Management
  • Investigation
  • Reserve Analysis
  • Litigation
  • Negotiation
  • Documentation
  • Risk Assessment
  • Insurance Regulations
  • Client Communication
  • Report Preparation

How to Get Hired at Liberty Mutual Insurance

🎯 Tips for Getting Hired

  • Customize your resume: Highlight claims handling and litigation experience.
  • Showcase regulatory knowledge: Emphasize understanding of insurance laws.
  • Prepare for negotiation: Practice scenario-based claim discussions.
  • Research Liberty Mutual: Understand company culture and benefits.

📝 Interview Preparation Advice

Technical Preparation

Review CMS systems and documentation procedures.
Study insurance regulation case studies.
Analyze claims reserve strategies and trends.
Practice scenario-based claims investigations.

Behavioral Questions

Describe handling high-stress claim resolutions.
Explain negotiation experience in dispute resolution.
Share teamwork in multi-department projects.
Discuss adaptability during regulatory changes.

Frequently Asked Questions