Coverage & Contracts Manager

@ Liberty Mutual Insurance

Overview

Liberty Mutual Insurance is seeking a Coverage & Contracts Manager. This role requires an experienced insurance contract and forms leader, specializing in property policy language drafting, forms compliance, process improvement, and team leadership.

Key Responsibilities

• Manage a team of contract analysts and provide technical guidance
• Utilize personal lines insurance product and contract expertise to shape strategy
• Develop product strategies and new contract concepts
• Implement process improvements and establish best practices
• Conduct high complexity forms and policy language analysis
• Perform quality reviews and ensure team output quality
• Conduct competitive intelligence and stay updated on market trends
• Oversee report/dashboard development for key insights
• Hire, develop, coach, and provide compensation recommendations
• Align individual performance objectives to departmental goals

Qualifications

The ideal candidate has advanced knowledge of data sources, tools, software applications, and business drivers. A deep understanding of business operations, policies and market conditions is essential. A demonstrated ability to influence, engage employees, and promote collaboration is required. A Bachelor's degree or equivalent experience is needed, with an advanced degree preferred, along with a minimum of 7 years of relevant experience.

About Liberty Mutual

At Liberty Mutual Insurance, progress is built on security and care. The company fosters an inclusive environment with comprehensive benefits and continuous learning opportunities, supporting both personal and professional growth. Liberty Mutual is an equal opportunity employer committed to diversity and fostering meaningful careers.

Key skills/competency

• Leadership
• Contracts
• Forms
• Compliance
• Process Improvement
• Insurance
• Analysis
• Strategy
• Communication
• Coaching