Level AI is a fast-growing, AI-first Customer Experience Intelligence platform backed by top-tier investors and founded by leaders from Amazon, Google, and Meta.

Role - We’re looking for a highly organized Operations Specialist to partner closely with senior leadership and help run the business day to day. This in-office role combines executive support, business operations, and offsite management in a fast-paced startup environment.

Responsibilities:

- Provide executive-level support to senior leadership (calendar, meetings, travel)

- Own day-to-day operational workflows that keep the company running efficiently

- Track leadership priorities, KPIs, and action items

- Support hiring operations and onboarding

- Help maintain internal documentation, policies, and operating cadences

- Plan and execute leadership and company offsites end-to-end

- Support ad-hoc strategic and operational projects as the business scales

Qualifications:

- 3+ years of experience as an Executive Assistant, Operations Specialist, or similar role in a startup or fast-paced environment

- Experience supporting senior executives in high-growth environments

- Comfort working with ambiguity and rapidly shifting priorities

- Strong organization, communication, and judgment

- Self-starter mindset with a bias toward action and ownership

- Comfortable working in-office with leadership

Why Level AI:

- High-impact, founder-facing role

- Broad ownership and visibility

- Competitive compensation and benefits

- Opportunity to grow with a category-defining AI company

EA and Operations Specialist - Bay Area

What the job really is