Senior Backend Engineer - Customer Engineering
Level AI · India
- Hybrid
- Full-time
- $150,000 / year
- India
Job highlights
- Build AI-driven customer engagement platform features.
- Work with experts from top tech companies.
- Utilize Python, Django, and cloud technologies.
- Design and implement scalable backend systems.
- Shape the future of AI enterprise applications.
About the role
Senior Backend Engineer - Customer Engineering
Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.
About the Role
As a vital team member, you'll work on high-impact projects shaping the future of AI-driven enterprise applications alongside experts from Amazon, Facebook, Google, and more. At Level AI, expect a dynamic journey of fun, learning, and growth. This role requires the candidate to work in the Eastern Time Zone.
Responsibilities
- Innovate, build, and invent on the behalf of our customers.
- Plan, execute and maintain entire products/features which millions of customers will experience.
- Ability to design and code the right solutions starting with broadly defined problems.
- Drive best practices and engineering excellence.
- Work with other team members to develop the architecture and design of new and current systems.
- Work in an agile environment to deliver a high-quality Product.
Requirements
- Qualification: B.E/B.Tech/M.E/M.Tech from tier 1 Engineering institutes with relevant work experience with a top technology company.
- Minimum 3-6 years of backend experience.
- Experience in at least one higher-level language, preferably Python.
- Experience in Django is highly desirable.
- Good understanding of relational databases, data management, and REST API design.
- Some machine learning experience in the context of NLP would be preferable.
- Excellent problem-solving skills.
- Possess an extremely sound understanding of areas in the basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented Design, Databases.
Competencies
- Python, Django, Relational database understanding (viz: PostgreSQL, SQL), ETL, Database design, Strong experience in designing REST APIs, Cache, Redis, Celery, CI/CD, GCP, Kubernetes and Docker.
Compensation
We offer market-leading compensation, based on the skills and aptitude of the candidate.
Key skills/competency
- Senior Backend Engineer
- Python
- Django
- REST APIs
- Database Design
- ETL
- CI/CD
- Kubernetes
- Docker
- GCP
Skills & topics
- Senior Backend Engineer
- Python
- Django
- REST APIs
- Database Design
- ETL
- CI/CD
- GCP
- Kubernetes
- Docker
- Backend Development
- Software Engineer
- AI
- Machine Learning
- NLP
How to get hired
- Tailor your resume: Highlight Python, Django, REST API design, and database experience.
- Showcase problem-solving: Detail contributions to backend systems and feature development.
- Emphasize AI/ML familiarity: Mention any NLP or machine learning project experience.
- Quantify achievements: Use numbers to demonstrate impact on customer experience or performance.
- Prepare for technical interviews: Be ready to discuss algorithms, data structures, and system design.
Technical preparation
Master Python and Django fundamentals thoroughly.,Practice designing and implementing REST APIs.,Solve LeetCode-style algorithm and data structure problems.,Familiarize with Kubernetes and Docker basics.
Behavioral questions
Describe a challenging backend problem you solved.,How do you ensure code quality and best practices?,Tell me about a time you worked in an agile team.,How do you approach designing a new system feature?
Frequently asked questions
- What is Level AI and what do they do?
- Level AI is a Series C startup founded in 2019, headquartered in Mountain View, California. They specialize in revolutionizing customer engagement by transforming contact centers into strategic assets through an AI-native platform that extracts deep insights from customer interactions.
- What are the main responsibilities of a Senior Backend Engineer at Level AI?
- The responsibilities include innovating and building features for customers, planning and maintaining entire products, designing and coding solutions for broadly defined problems, driving engineering excellence, and developing system architecture in an agile environment.
- What technical skills are most important for this Senior Backend Engineer role?
- Key technical skills include Python, Django, understanding of relational databases (PostgreSQL, SQL), ETL, database design, REST API design, experience with cache systems like Redis, Celery, CI/CD, GCP, Kubernetes, and Docker.
- What qualifications are required for the Senior Backend Engineer position at Level AI?
- Candidates should have a B.E/B.Tech/M.E/M.Tech from a tier 1 engineering institute, 3-6 years of backend experience, proficiency in a high-level language like Python, and a strong understanding of computer science fundamentals.
- Does Level AI use AI in their hiring process?
- Yes, Level AI may use AI tools to assist in parts of the hiring process, such as reviewing applications and analyzing resumes. However, human judgment remains central, and final hiring decisions are made by humans.
- What is the work arrangement for the Senior Backend Engineer role at Level AI?
- While the company is headquartered in California, this specific role requires the candidate to work in the Eastern Time Zone, suggesting a potential for remote or hybrid work, but adherence to ET is mandatory.
- What kind of compensation can I expect as a Senior Backend Engineer at Level AI?
- Level AI offers market-leading compensation, which is determined based on the candidate's skills and aptitude. Specific salary figures are not provided in the job description.
- How can I learn more about Level AI's technology and funding?
- You can visit Level AI's website at https://thelevel.ai/, their Crunchbase profile at https://www.crunchbase.com/organization/level-ai, and their LinkedIn page at https://www.linkedin.com/company/level-ai/. A video showcasing their AI platform is also available.