Want to get hired at Level 3 Human Resource?
Customer Service Representative
Level 3 Human Resource
Mumbai, Maharashtra, IndiaOn Site
Original Job Summary
Customer Service Representative at Level 3 Human Resource
We are hiring for a Customer Service Representative to handle US payment gateway processes. This role is based in Malad and follows US shifts with 5 working days per week and 2 rotational off days.
Requirements:
- HSC or Graduate with one year of experience
- One year of international BPO experience
- Immediate joiners preferred
Salary: Up to 36,000 in-hand, based on experience.
Key skills/competency
- Customer Service
- Payment Gateway
- International BPO
- US Shifts
- Communication
- Problem Solving
- Time Management
- Adaptability
- Teamwork
- Process Orientation
How to Get Hired at Level 3 Human Resource
🎯 Tips for Getting Hired
- Research Level 3 Human Resource: Understand their business model and culture.
- Customize your resume: Highlight international BPO experience.
- Detail your shift willingness: Emphasize US shifts availability.
- Prepare clear examples: Discuss relevant customer service challenges.
📝 Interview Preparation Advice
Technical Preparation
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Review US payment gateway systems.
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Practice phone and email support scenarios.
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Study international BPO service standards.
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Learn troubleshooting payment issues.
Behavioral Questions
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Describe handling difficult customer situations.
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Explain team conflict resolution experiences.
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Discuss adaptability in shift work.
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Share example of quick problem-solving.