Social Media and Community Communication Intern

Social Media and Community Communication Intern

Join Leroy Merlin as an intern to amplify our brand by managing our social media and community platform, connecting closely with our customers!

At Leroy Merlin, your talent makes an impact! More than just an internship, we offer you full immersion into the communication strategy of a leader in the Habitat sector. Within a team of 8 passionate individuals, you will join the Communities department to enhance the brand and strengthen customer relationships.

Your Mission

You will manage our social media and community platform to inspire our customers, assist them daily, and promote our news.

Your Activities

Your activities will focus on two key areas:

Social Media: Animation and Valorization

• Act as a true partner with our social media project managers by participating in publication synchronization meetings with the agency, reviewing animation plans, and engaging in challenges and contests with the store network (e.g., Project Day).
• Ensure positive moderation on Instagram and TikTok by defining interaction rules (when to like, comment, follow).
• Identify trends to leverage for brand visibility among our audiences.
• Moderate and facilitate discussions on the comment management tool (Dimelo), and manage relations with various service providers.

Community Platform: Engagement and Support

• Drive the animation of the community platform by organizing activities such as contests for our members.
• Moderate the support forum and manage incoming requests within the community.
• Report on your actions by drafting summaries of contests and various implemented activations.
• Assist the community project manager in organizing and tracking various physical and digital events.

You will benefit from dedicated time for strategic monitoring, benchmarking, peer exchanges, and training to develop your expertise.

Your Profile

Learning a job is good! Learning one you can thrive in is even better!

This Mission Is For You If:

• You are pursuing a Master 1 or 2 degree in communication and/or digital marketing.
• You possess a genuine passion for and a deep understanding of social media codes, especially TikTok and Instagram.
• You are curious, eager to learn, and stay updated on new industry trends.
• You have excellent organizational skills to structure and manage your projects effectively.
• You have strong interpersonal skills for transversal collaboration with all stakeholders.
• You have ideally used a social media platform management tool before.
• You ideally have an affinity for the home improvement sector.
• Your affinity with using a Business Manager Pro would be a significant plus.

Beyond the specialization of your Master's degree, we are primarily looking for an open and motivated future colleague who shares common values.

Why Join Leroy Merlin?

At Leroy Merlin, we believe that the development of our employees is an essential lever for building an ambitious future. Join a human-centered, committed, and innovative company where you will have:

• Challenging projects in a rapidly transforming environment.
• A corporate culture focused on collaboration, boldness, and responsibility.
• Here, we build with all personalities, all aspirations, all career paths. Diversity is our strength.

The 4 Great Reasons to Do Your Internship with Leroy Merlin:

• An amazing company atmosphere, where the sense of belonging is felt from day one!
• The right to make mistakes, especially when you're an intern! Because mistakes are part of learning, at Leroy Merlin, initiative-taking is encouraged and part of our daily life.
• Unique and tailor-made support to help each intern build their professional project.
• A company committed to the Habitat of tomorrow.

In Practice...

• Internship starting ideally in September 2026 for 2 years.
• Preferred rhythm: 1 week school / 3 weeks company, or 2 days school / 3 days company.
• Position based at our Lezennes headquarters (near Lille).

Recruitment Process:

• Pre-qualification interview with Karine, Recruitment Officer.
• Interview with Anna, your manager and future mentor.

What if you settled in with us? Apply!

Key skills/competency

• Social Media Management
• Community Management
• Content Creation
• Digital Marketing
• Communication Strategy
• Brand Awareness
• Customer Engagement
• Social Media Analytics
• Trend Analysis
• Internship