Tech Ops Human Resources Consultant I

Tech Ops Human Resources Consultant I at Paylocity

Lensa promotes jobs on behalf of its direct clients, recruitment ad agencies, and marketing partners. This specific role is for Paylocity, an award-winning provider of cloud-based HR and payroll software solutions. Paylocity offers the most complete platform for the modern workforce, rapidly growing by providing intuitive, easy-to-use product suites that automate HR and payroll, attract and retain talent, and foster strong workplace cultures.

While traditional HR and payroll providers automate basic processes, Paylocity develops advanced tools to help businesses compete for talent and meet modern workforce expectations. We empower our employees with excellent benefits and perks, including medical, dental, vision, life, disability, and a 401(k) match, alongside resources for career development. At Paylocity, people matter most and are central to our business.

As a Tech Ops Human Resources Consultant I, you will help our award-winning technology company run effectively by tackling significant challenges and devising solutions that enhance Paylocity's reputation. Launch your career with us!

This is a fully remote position, allowing you to work from home or your location of record within the U.S. with no in-office requirements. You must be available five days per week during designated work hours. The work arrangement for this role is subject to change based on business needs and individual performance.

Position Overview

The Tech Ops Human Resources Consultant I is responsible for evaluating and defining a client’s needs while consulting in the configuration of our HR applications to meet those needs. This includes, but is not limited to, converting HR data, providing consultation on the implementation of performance management, onboarding, and coordinating the use of our self-service portal.

Primary Responsibilities

• Help clients with simple setups strategically integrate the full suite of HR products and solutions within our Paylocity application through effective project management and a consultative HR approach.
• Provide industry-leading customer service.
• Conduct an introduction call to verify contracted HR products, understand client priorities, and craft a suggested timeline for the implementation of all HR products.
• Conduct an alignment call to answer HR product-specific questions, collect HR data, and gather configuration requirements.
• Work directly with clients to assist in the day-to-day functions supporting our HR solutions throughout the implementation process.
• Research and provide guidance in the interpretation of human resource policies.
• Coordinate internally between the client and multiple Paylocity departments to ensure clients have every tool needed to fully utilize our HR products.
• Some travel up to 5% required.
• Other duties as assigned.

Education and Experience

• Bachelor’s degree in human resources or related fields preferred.
• Previous customer service or client-interfacing role preferred.
• Knowledgeable in labor laws, hiring, terminations, recruiting, benefits administration, and performance reviews preferred.
• Familiarity with a wide variety of HR concepts, practices, and procedures preferred.
• Willingness to perform a full range of tasks and projects under supervision.
• Knowledge of employment law including ACA, FLSA, FMLA, ADA, and COBRA.
• Strong interpersonal communication, writing, and organizational skills.
• Ability to handle confidential information with sensitivity.
• Solid understanding of Microsoft Office Suite and Excel.
• Basic knowledge of Section 125 cafeteria plans preferred.
• SHRM certification preferred.

Physical Requirements

• Ability to sit for extended periods, typically 7-8 hours a day.
• Use of computer and phone systems, including multiple software programs simultaneously.

Paylocity is an equal-opportunity employer committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We believe diversity makes us better, actively cultivating differences through our employee resource groups, experiences, perspectives, and talents to drive innovation.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation, contact accessibility@paylocity.com.

The base pay range for this position is $43,500 - $80,700 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits. Applicants should apply via www.paylocity.com/careers.

Key skills/competency

• Human Resources
• HRIS Implementation
• Client Consultation
• Project Management
• HR Data Conversion
• Labor Law Compliance
• Benefits Administration
• Performance Management
• Microsoft Excel
• Customer Service