Seasonal Tax Associate

About the Seasonal Tax Associate Role at JDA TSG

JDA TSG's Tax Services Group is actively seeking a Seasonal Tax Associate for the upcoming tax season. If you possess two seasons of professional tax preparation experience and are looking for a remote work opportunity, we encourage you to join our team of customer-obsessed tax professionals. This role offers a flexible schedule, 100% remote work within the U.S., and a competitive hourly rate.

Opportunity Highlights

• $33.00/hour with additional incentives/bonuses
• Flexible schedules available (Mornings, Midday, Evenings, 7 days/week)
• 100% Remote work, accessible from anywhere in the U.S.
• Engagement through April 16, 2026, with an average of 20 hours per week
• Significant growth potential within JDA TSG

A Typical Day as a Seasonal Tax Associate

In this role, you will be providing superior customer support primarily via video, phone, and chat. Your responsibilities will include assisting customers with their tax returns, which can range from troubleshooting software or network connectivity issues to researching and answering complex tax questions, or even preparing returns directly. Your expertise in tax preparation and technical abilities will be crucial in creating an excellent customer experience. You will be expected to resolve customer problems in a friendly and timely manner, ensuring high customer satisfaction, and meticulously document all customer interactions.

What You Bring To The Role

• An Active PTIN (Preparer Tax Identification Number)
• At least 2 years of professional experience preparing and filing individual (1040) returns using professional tax preparation software in a professional or retail setting.
• Strong technical skills and proficiency in navigating computer systems and various software, including professional tax software, Microsoft 365 (Outlook, Teams, Word, Excel), Slack, and timekeeping solutions.
• A dedicated workspace equipped with a hard-wired Ethernet connection and a personal computer for administrative responsibilities. Satellite or Wi-Fi providers are not suitable for this role's connectivity requirements.

What JDA TSG Provides

We offer seasonal and flexible hours, including weekend-only roles, accommodating mornings, midday, and evenings, 7 days per week, all from the comfort of your home office. This is a W2 position starting at $33 per hour, supplemented with benefits including a 401K with a company match, various perks, and other incentives. You will work through April 16, 2026, averaging 20 hours a week, with opportunities for additional hours. JDA TSG is committed to your success, providing comprehensive training and support from our management team. Equipment, including a laptop, will be provided for the duration of your employment, though you must also have access to a personal computer for your use. This role offers significant opportunity for employment growth within JDA TSG.

About JDA TSG

Since 2011, JDA TSG's mission has been to partner with clients to solve their toughest business challenges. They achieve this through a dynamic and forward-facing approach to business process improvement, outsourced managed services, and by leveraging cutting-edge technologies and talent solutions. JDA TSG is an equal opportunity employer committed to diversity and inclusion.

Key skills/competency

• Tax Preparation
• Customer Support
• Individual (1040) Returns
• PTIN
• Professional Tax Software
• Microsoft 365
• Problem Solving
• Technical Troubleshooting
• Documentation
• Communication Skills