Sales Development Representative
Lensa
Job Overview
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Job Description
What net2phone Canada Does
net2phone Canada is a VoIP telecommunications provider for businesses across Canada, offering communication solutions accessible via browser, mobile device, and desk phone. We are dedicated to improving how Canadian organizations connect.
Who net2phone Canada Is
Net2phone Canada aims to break down traditional barriers in Canadian Telecom. We operate as a true Customer Success-focused organization, ensuring our VoIP platform and services are tailored to client needs and supported with speed, knowledge, precision, and friendliness. Providing the absolute best customer experience is our top priority.
About The Sales Development Representative Role
The Sales Development Representative generates qualified and engaged leads for net2phone Canada. This involves researching, prospecting, and qualifying contacts for our sales team.
Our Marketing & Sales department leverages one of the most effective technology stacks, including state-of-the-art SaaS tools complete with AI, to help you identify and attract the right customers to our brand.
What You'll Do
- Research, prospect, and qualify leads across various verticals and geographic locations throughout Canada.
- Contact prospects through outbound phone calls.
- Enthusiastically engage in outbound activities, representing the company in a highly professional manner.
- Successfully and accurately answer prospect questions and provide appropriate additional information to the Account Executives.
- Achieve defined productivity goals.
- Work closely with the SDR Manager to build campaigns that ensure lead quality and quantity.
Reporting to the SDR Manager, the Sales Development Representative collaborates not only with the SDR team but also with the sales and marketing departments.
What You Need to Be a Sales Development Representative with Us
- Proficient in English (reading/writing/speaking).
- 1+ year of experience in retail, hospitality, or software sales is ideal.
- Post-Secondary Education.
- Experience with Salesforce/CRM is ideal.
- Intermediate computer skills desired; ability to navigate multiple apps/platforms with ease.
- Energetic, outgoing, charismatic, and not afraid to overcome objections.
- Capable of having casual business conversations and convincing prospects to attend a platform overview demo.
This is a highly repetitive position, so selected candidates must be able to follow a tailored talk track and make 85-95 calls daily.
What We Offer
- Comprehensive training and coaching structures to help you grow in the role.
- Ability to work remotely.
- Competitive compensation and vacation (40K base + uncapped commissions).
- Vibrant office culture that has maintained its spirit since the pivot to WFH.
- Net2phone is an essential service and has experienced growth despite global uncertainties.
- Annual Health and Wellness benefits.
- Optional insurance.
- A modern office environment (stand-up desks, collaborative rooms, green/outdoor space).
- A no-stigma approach to mental health and well-being.
- Office dogs!
- A work hard/play hard mentality (volleyball, yoga, beer o'clock, bbq's).
This hybrid role is a Monday to Friday work week for 37.5 hours a week, within the working hours of 8am-6pm EST. You must attend the office 12 days a month, with Tuesdays and Thursdays being required days each week.
net2phone Canada is committed to creating an inclusive environment where all candidates, employees, and clients feel like they belong. To ensure an inclusive and accessible candidate experience, accommodations are available upon request for all stages of the selection process. To request an accommodation, please complete our online form or call 1-888-508-2749. You can also reach us by mail at 5424 Canotek Road, Ottawa, Ontario, K1J 1E9, Canada. You can find more ways to contact us and learn more about our accessibility commitment at https://www.net2phone.com/en-ca/accessibility
Key skills/competency
- Lead Generation
- Prospecting
- Outbound Sales
- CRM Software (Salesforce)
- Cold Calling
- Objection Handling
- Communication Skills
- Sales Strategy
- AI Tools
- VoIP Solutions
How to Get Hired at Lensa
- Research net2phone Canada's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor, focusing on their customer success approach in VoIP.
- Customize your Sales Development Representative resume: Highlight your experience in sales, lead generation, prospecting, CRM (especially Salesforce), and strong communication skills.
- Prepare for sales development interviews: Practice demonstrating your energetic personality, objection handling abilities, and capacity for high-volume outbound calling.
- Showcase technical proficiency: Be ready to discuss your experience with SaaS tools, AI-driven platforms, and your ability to navigate multiple applications efficiently.
- Emphasize adaptability and resilience: Discuss how you thrive in repetitive roles and maintain motivation to achieve daily call targets and contribute to team goals.
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