Marketing Coordinator

Marketing Coordinator at ClearCaptions

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Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world.

ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations.

For more information about our services please visit clearcaptions.com.

The Kind Of People We Look For

• Versatile people who thrive on variety and challenge
• Excited about working in a fast-paced environment.
• Innate problem solvers who want to grow in a flexible, collaborative culture.
• Takes initiative, pushes boundaries, motivated to innovate.
• Individuals with a growth mindset who want to use their learning and relationship-building skills.
• Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality.

Position Summary

The Marketing Coordinator supports the day-to-day execution of marketing programs, campaigns, and administrative processes across the team. This role is critical in keeping projects organized, ensuring timely delivery of creative assets, coordinating vendors and internal partners, and maintaining smooth operational workflows.

What You’ll Do

Campaign & Project Support

• Coordinate timelines, deliverables, and task assignments for marketing campaigns across online and offline channels, and cross-functional teams.
• Track project milestones, flag risks, and ensure materials are delivered on schedule.
• Maintain campaign calendars, status sheets, and team documentation.

Creative & Asset Management

• Support development of project briefs and work with teams on asset production.
• Manage file organization, naming conventions, versioning, and brand compliance across all assets.
• Assist in reviewing creative and content for accuracy, consistency, and alignment with brand standards.

Content & Channel Execution

• Drive collaboration between marketing team members, participate in facilitating discussions on strategy, copywriting, design, and development, to ensure all team members have what they need to complete projects successfully.
• This may include proofreading, production of various marketing materials and UAT support, ensuring brand consistency.
• Coordinate product photo shoots, video production needs, and other content creation efforts as needed.
• Ensure updated materials are distributed to internal cross-functional teams (Sales, Customer Experience, Product, etc.).

Cross-Functional Collaboration

• Work closely with Marketing leadership, Product Marketing, Sales, Customer Service and Legal to support ongoing projects.
• Assist in socializing updates, sharing key information, and ensuring alignment among stakeholders.
• Attend meetings and prepare agenda docs, recaps, or follow-up notes.

Qualifications

• HS diploma or GED. Bachelor’s degree in Marketing, Communications, Business, or related field preferred.
• 2+ years of marketing coordination, project support, or administrative experience preferred.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple tasks and deadlines with minimal supervision.
• Experience using project management software like Asana, Jira, and tools like Microsoft 365 & Office Suite, Salesforce, Sharepoint, Figma, etc.
• Familiarity with creative workflows, brand guidelines, and basic marketing analytics.
• Excellent verbal and written communication skills, presentation, and problem-solving skills.
• Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
• Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.
• Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
• Willingness and ability to work flexible hours and travel (up to 5%); will include some overnight travel.
• Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams).

Physical Demands

Employees may experience the following physical demands for extended periods of time: Sitting, standing and walking (95-100%) Keyboarding (70-90%) Viewing computer monitor, tablet and cell phone requiring close vision (70-90%).

Work Environment

100% Remote: Work environment at home.

Compensation

$22-27/hr determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications, experience, and business needs. For details on our comprehensive benefits program, visit www.clearcaptions.com/careers to explore our total rewards package.

Intrigued to learn more?

When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us if we think there could be a fit and what next steps look like.

ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

ClearCaptions does not offer sponsorship for work authorization. Candidates must be authorized to work for any employer in the US without a current or future need for Visa sponsorship.

Job Details

Pay Type Hourly

If you have questions about this posting, please contact support@lensa.com

Key skills/competency

• Marketing Coordination
• Project Management
• Campaign Execution
• Content Management
• Cross-functional Collaboration
• Brand Compliance
• Communication Skills
• Organizational Skills
• Microsoft 365
• Marketing Analytics