Manual QA Analyst

Manual QA Analyst at CAI

CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. With over 40 years of excellence, CAI unites talent and technology to power the possible for clients, colleagues, and communities. As a privately held company, CAI has the freedom and focus to do what is right—whatever it takes. Their tailor-made solutions create lasting results across the public and commercial sectors, and they are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

The Manual QA Analyst at CAI will provide the means and measures for testing all aspects of a software solution, both functionally and technically, to meet requirements and ensure overall quality. This role involves creating and executing end-to-end test plans, managing all activities within the plan to ensure objectives are met, and verifying the solution works as expected in terms of functionality, performance, reliability/stability, and compatibility with other systems. The position requires strong collaboration with technical peers and familiarity with Agile and DevOps methodologies is highly desirable.

Key Responsibilities and Scope of Work

• Execute Quality Assurance activities to ensure system standards and user requirements are met.
• Write, manage, and execute comprehensive test plans.
• Design, write, and execute detailed test cases and test scenarios.
• Leverage JIRA, SQL, and other testing tools for Quality Assurance activities.
• Gain a deep understanding of the operating environment, business processes, and application functionality.
• Perform Mobile testing on different platforms and operating systems.
• Author test suites, including test scenarios and test cases traceable to requirements.
• Validate data and reports using SQL and other relevant tools.
• Prioritize and plan quality control activities across large projects and report regularly on product quality.
• Conduct risk assessment for each release and contribute to bug reporting and triage.
• Identify, document, and track issues found during testing, coordinating with developers to resolve them.
• Determine, communicate, and execute appropriate testing strategies for each deliverable.
• Evaluate the performance of automation systems or processes and identify improvement opportunities.
• Responsible for repeatable test automation or manual testing at all three levels of the Agile Test Pyramid.
• Address client requirements and resolve complex problems related to industrial automation systems architecture or process implementation.

Required Skills and Experience

• 5-8 years of experience in Quality Assurance or a related field.
• Strong manual API testing skills.
• Exceptional test case writing skills, including the ability to think of positive and negative test cases on the spot.
• Proficiency with Jira for defect tracking and test management.
• Ability to plan testing strategies for optimal efficiency and delivery.
• Clear communication skills to explain bugs and propose resolution approaches.
• An articulate, friendly, cheerful, and outgoing personality, willing to contribute to group discussions and resolutions.
• Proactive, eager to learn, and team-oriented, capable of mentoring junior team members.
• Working knowledge of Quality testing and business process analysis concepts in an Agile / DevOps environment.
• Demonstrated creativity, analysis, critical thinking, and problem-solving skills.
• Proven ability to collaborate effectively with technical peers and business partners.
• Capable of working independently and as part of a team.
• Excellent verbal and written communication skills.
• Strong experience with code-based test automation suites such as Selenium or Katalon.
• Strong experience with modern languages like JavaScript, C#, PHP, or Python.
• Strong experience with build automation technologies like Jenkins or GitHub Actions.
• Experience with AWS, Docker, and Swagger.
• Proven ability to write automated test scripts to verify data structures, formats, and values.
• Experience with Jenkins or similar build/deployment automation tools.

Key skills/competency

• Manual API Testing
• Test Case Design
• Jira
• Agile Testing
• DevOps
• SQL
• Mobile Testing
• Selenium
• Python/JavaScript
• Jenkins