Manual QA Analyst

Manual QA Analyst

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Req Number: R6820

Employment Type: Full time

Worksite Flexibility: Remote

Who We Are

CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

• 5-8 years of experience in Manual API testing skills.
• Strong test case writing skills, including thinking of positive and negative cases on the spot.
• Well versed in Jira for issue tracking and project management.
• Capable of planning effective testing strategies for optimal proficiency and delivery.
• Able to clearly explain bugs and propose resolution approaches.

Job Description

The Manual QA Analyst provides the means and measures for testing all aspects of a software solution, both functionally and technically, to meet requirements and overall quality for its intended use. This role is responsible for creating and executing an end-to-end test plan, managing all activities to ensure objectives are met, and verifying the solution works as expected. Testing encompasses functionality, performance, reliability/stability, and compatibility with other systems. This position requires collaboration with technical peers to accomplish assignments. Familiarity with Agile and DevOps methodologies is highly desirable.

Scope of Work

• Execute Quality Assurance activities to ensure system standards and user requirements are met.
• Write, manage, and execute comprehensive test plans.
• Design, write, and execute detailed test cases and test scenarios.
• Leverage Jira, SQL, and other testing tools for Quality Assurance activities.
• Gain a deep understanding of the operating environment, business processes, and application functionality.
• Experience with Mobile testing on different platforms and operating systems.
• Experienced with the use of test tools in a DevOps environment.
• Author test suites, including test scenarios and test cases, traceable to requirements.
• Validate data and reports using SQL and other relevant tools.
• Prioritize and plan quality control activities across large projects, reporting regularly on product quality.
• Responsible for risk assessment for each release and contributing to bug reporting and triage.
• Identify, document, and track issues found during testing.
• Coordinate with developers and project team members to triage and resolve issues.
• Determine, communicate, and execute the appropriate testing strategy for each deliverable.
• Evaluates the performance of automation systems or processes, finding improvement opportunities.
• Responsible for repeatable test automation or manual testing at all three levels of the Agile Test Pyramid.
• Addresses client’s requirements and resolves complex problems related to industrial automation systems architecture or process implementation.

Required Skills/Experience

• 5-7 years of experience in the field or a related area.
• Working knowledge of Quality testing and business process analysis, concepts, practices, and procedures in Agile/DevOps environments.
• Ability to demonstrate creativity combined with analysis, critical thinking, and problem-solving skills.
• Proven ability to collaborate effectively with technical peers and business partners.
• Capable of working independently and as part of a team; may assist and guide junior staff.
• Excellent verbal and written communication skills.
• Strong experience with a code-based test automation suite such as Selenium or Katalon is required.
• Strong experience with modern languages such as JavaScript, C#, PHP, or Python.
• Strong experience with build automation technologies like Jenkins or GitHub Actions.
• Experience with AWS, Docker, and Swagger.
• Proven ability to write automated test scripts to verify data structures, data formats, and data values.
• Experience with Jenkins or similar build/deployment automation tools.

Preferred Education

• Bachelor’s degree or equivalent experience.
• 5-7 years of experience in the field or in a related area.

Key skills/competency

• Manual API Testing
• Test Case Design
• Jira
• SQL
• Agile Methodology
• DevOps
• Mobile Testing
• Selenium/Katalon
• Bug Reporting
• Test Planning