Junior Project Coordinator

About the Junior Project Coordinator Role at Black & McDonald

Black & McDonald's Southwest Ontario Service team is seeking a committed and collaborative professional to join their hard-working, enthusiastic, and innovative team as a Junior Project Coordinator. This role offers the opportunity to contribute and grow within an established client base in the Greater Hamilton area.

The Junior Project Coordinator will primarily support the plumbing and electrical department through a variety of essential functions. This includes safety and quality assurance activities, detailed reporting, document creation and management, estimating support, comprehensive project support, and effective client coordination. Success in this role demands strong communication and problem-solving skills, alongside the ability to coordinate and prioritize tasks efficiently.

Key Responsibilities

• Manage Cross Connection Control (Backflow Prevention), Thermography (IR), and High-Voltage preventative maintenance programs, including data collection, accuracy checks, report updates, and client/AHJ interaction.
• Champion improvements for PM programs, leveraging new technologies for enhanced efficiency, analysis, and accuracy.
• Assist Department Manager, Field Team Leads, and service coordinators with labor coordination, service call prioritization, and scheduling of Preventative Maintenance and Projects.
• Coordinate with project teams and service coordinators to ensure the availability of both internal (peers, operations, manpower, field technicians) and external resources (clients, suppliers, sub-contractors, consultants, authorities) for upcoming project work.
• Support project representatives, project managers, and field team leads in ensuring sold projects are delivered safely, meet quality standards, are completed on time, and remain within scope and budget.
• Collaborate with the Operations team on proactive client recommendations and assist in preparing technician recommendation estimates and client-facing documents.
• Assist with/perform requisition of purchase orders, invoicing, insurance certificates, prepare notice of project, Form1000's, and other authority requirements (e.g., ESA, TSSA, MoL).
• Work with external contractors and service providers to obtain quotes, schedule repairs, and ensure high-quality work completion.
• Attend client/project sites as required for work verification/execution, client/division liaison, and sales/client initiative support.
• Analyze information and data to prepare client improvement strategies, identifying gaps and opportunities for client reviews.
• Resolve problems and conflicts professionally, maintaining open and timely communication with customers.
• Prepare and manage project/technical documentation, including sales, execution schedules, project close-out, equipment list updates, and drawings/layouts.
• Create and update drawings to support client asset management, as-built records, and project sales.
• Assemble safety boards, assist with safety plans, and monitor related safety activity.
• Assemble and prepare presentations using Microsoft PowerPoint.
• Manage photo documentation.
• Assist with asset management, labeling, and planning.
• Attend regular service sales and safety meetings.
• Perform other duties as assigned.

Competency Requirements

• Change orientation
• Advanced multi-tasking skills
• Continuous Learning
• Customer Focus
• Holds Self and Others Accountable
• Problem Solving and Innovation
• Teamwork and Collaboration
• Values and Respects Others

Education Requirements

Post Secondary degree or diploma in any of the following or similar fields:

• Mechanical/Electrical engineering, Energy systems & sustainability, Construction & project management
• Technical trade(s) – HVAC/R, Electrician, Plumber, etc.

Work Experience Requirements

• 1-3 years' experience in a related field is an asset.
• Knowledge in Plumbing, Electrical, and HVAC/R an asset.
• Security clearance requirements including criminal background check.

Work Environment

This role operates across Southwest Ontario, specifically from Oakville (Halton) up to Orangeville, East of Woodstock, and South to Niagara/Fort Erie. Regular driving in this region to various sites is required. The work environment is hybrid, involving time in the office (desk/computer, meeting rooms), occasional remote work from home, and frequent visits to client sites (mechanical rooms, process areas, roofs, warehouses, office spaces, classrooms) and supplier facilities.

Skills and Abilities

• General knowledge of the built environment's mechanical, heating, cooling, plumbing, electrical, and energy systems, including relevant standards.
• Proficient knowledge of organization and time management, with the ability to manage multiple concurrent activities under tight deadlines.
• Organized and detail-oriented, capable of prioritizing effectively.
• Ability to work independently and collaboratively in a fast-paced environment.
• Assertive yet diplomatic and politically aware.
• Willingness to learn, grow, and embrace new challenges.
• Strong written and verbal communication skills.
• Proactive problem-solver with strong accountability and follow-through.
• Valid G driver's license and willingness/ability to travel throughout Southwestern Ontario.
• Proficient user of Office 365 software (e.g., Word, Excel, PowerPoint, Teams).

Key skills/competency

• Project Coordination
• Client Communication
• Reporting & Data Analysis
• Safety & Quality Assurance
• Document Management
• Estimating Support
• Scheduling & Prioritization
• Office 365 Proficiency
• Plumbing/Electrical Knowledge
• Problem Solving