Jr. Systems Engineer

Jr. Systems Engineer

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

The Role

We are seeking a Jr. Systems Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be working with Systems Engineers and Sr. Systems Engineers in a very collaborative environment which allows for very quick technical growth. This position is classified as a 100% dedicated onsite role reporting to a client's office. This is a great opportunity to join a financial industry focused MSP and become a dedicated onsite Jr. Systems Engineer at one of our high-profile customers. You will be an extension of Atlas Support Team on premises with the client and directly supporting their user base and infrastructure.

Responsibilities

• Perform IT Support services to users onsite
• Use of a ticketing system to manage support queries
• Maintain documentation and comply with rules and guidelines of the organization
• Adherence to strict change control procedures

Requirements

• At least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
• End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
• Strong verbal and written communication skills, responsibility, and follow-through
• Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
• Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
• Basic understanding of networking concepts
• Periodic travel to customer office locations within the metropolitan area will be required
• Ability to complete all physical requirements of the job, including lifting/carrying up to 50 lbs, standing/sitting for extended periods, pushing/pulling, climbing stairs, stooping, kneeling or crouching, using fingers/hands, reaching, and working around machinery.

Desirable Qualities

• Financial industry experience including familiarity with market vendor applications: Bloomberg, Thompson Reuters, FactSet, CapIQ
• Experience working in an MSP environment
• Support of Sophos or similar product for endpoint threat management
• Basic understanding of virtualization platforms such as VMware or Hyper-V
• Experience utilizing the ConnectWise suite of products
• Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch

Key skills/competency

• IT Support
• System Administration
• Microsoft 365
• Active Directory
• Group Policy
• Network Concepts
• Desktop Troubleshooting
• Client Service
• Endpoint Security
• Virtualization Basics