Jira Administrator
Lensa
Job Overview
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Job Description
Jira Administrator at Insight Global
As a Jira Administrator, you will be instrumental in optimizing critical integrations and automation between the enterprise ServiceNow platform and the Jira instance. This role primarily involves reviewing the current landscape of existing integrations, identifying areas for improvement, and implementing robust solutions to enhance system efficiency and reliability.
Key Responsibilities
- Review, optimize, and stand up new automation workflows between ServiceNow and Jira.
- Partner closely with ServiceNow teams to gain a deep understanding of their environment and integration points.
- Lead testing efforts for all automation implementations to ensure stability and performance.
- Take ownership of all future Jira automation initiatives, driving continuous improvement.
Skills and Requirements
- 4+ years of experience in Jira administration.
- Strong proficiency with Jira automation, especially with 3rd party applications and platforms.
- Demonstrated experience with ServiceNow integrations specifically tied to Jira.
- Solid knowledge of other Atlassian products.
- Proven ability to optimize existing Jira integrations and automation.
- Scripting skills are required for this role.
Commitment to Diversity
Insight Global is dedicated to fostering diverse and inclusive environments where individuals can thrive. We are an equal opportunity/affirmative action employer that values every employee and candidate, regardless of their background or characteristics.
Key skills/competency
- Jira Administration
- ServiceNow Integration
- Jira Automation
- Scripting
- Atlassian Products
- Workflow Optimization
- System Integration
- Troubleshooting
- Platform Management
- Technical Analysis
How to Get Hired at Lensa
- Research Insight Global's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Customize your resume: Highlight Jira administration, ServiceNow integration, and automation skills specifically.
- Prepare for technical questions: Be ready to discuss complex Jira and ServiceNow integration challenges.
- Showcase problem-solving: Emphasize past experiences optimizing complex system workflows and automation.
- Demonstrate collaboration: Prepare examples of successful partnerships with cross-functional teams like ServiceNow.
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