Jira Administrator
Lensa
Job Overview
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Job Description
Jira Administrator at Insight Global
As a Jira Administrator, you will play a crucial role in optimizing the integration and automation capabilities between the enterprise ServiceNow platform and Jira instances. This position involves reviewing the existing landscape, enhancing current automation processes, and establishing new automation solutions where applicable. You will collaborate closely with ServiceNow teams to gain a comprehensive understanding of their environment, meticulously test automation efforts, and take ownership of all future Jira automation initiatives. This is an exciting opportunity to drive efficiency and reliability in critical system integrations.
Key Responsibilities
- Review and optimize existing integrations and automation between ServiceNow and Jira.
- Design and implement new automation solutions to improve system efficiency.
- Partner with ServiceNow teams to understand their platform and integration needs.
- Conduct thorough testing of automation efforts to ensure reliability and performance.
- Take ownership of all future Jira automation initiatives and strategy.
- Troubleshoot and resolve issues related to Jira integrations and automation failures.
Skills and Requirements
- 4+ years of experience in Jira administration.
- Well-versed with Jira automation, particularly with third-party application integrations.
- Proven experience with ServiceNow integrations specifically tied to Jira.
- Strong knowledge of other Atlassian products.
- Ability to optimize existing Jira integrations and automation workflows.
- Proficiency in scripting skills relevant to automation (e.g., Groovy, Python, JavaScript).
Key skills/competency
- Jira Administration
- ServiceNow Integration
- Jira Automation
- Atlassian Suite
- Scripting
- Troubleshooting
- System Optimization
- Workflow Management
- API Integration
- Enterprise Platforms
How to Get Hired at Lensa
- Research Insight Global's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for Jira Administration: Highlight specific experience with Jira, ServiceNow integrations, and automation scripting using keywords from the job description.
- Showcase your technical expertise: Prepare to discuss in detail your experience with Jira administration, Atlassian products, and complex third-party integrations.
- Demonstrate problem-solving skills: Be ready to share examples of how you've optimized failing automations or implemented new, efficient solutions in past roles.
- Prepare for behavioral questions: Practice answering questions that assess collaboration, ownership, and adaptability within a remote, enterprise environment.
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