IT Program & Project Management Consultant

About Conduent

Through its associates, Conduent delivers mission-critical services and solutions to Fortune 100 companies and over 500 governments, creating exceptional outcomes for clients and millions of people who rely on them. Conduent offers an environment where you can thrive personally, make a difference, and be part of a culture valuing individuality every day.

Job Track Description

This role requires formal education and relevant expertise in a professional or technical area. You will perform technical-based activities, contribute to, and manage projects. The position involves using deductive reasoning to solve problems, make recommendations, and interface with key stakeholders to influence outcomes. Leveraging previous knowledge and expertise is crucial to achieving results, and you must be able to complete work self-guided. A college or university degree is required.

General Profile

The IT Program & Project Management Consultant requires specialized depth and breadth of expertise. You will use best practices and an understanding of business challenges to improve products or services, solving complex problems and offering new perspectives on existing procedures. This is a self-starter role, requiring guidance only in complex situations. You may also lead functional teams or projects, with progression typically restricted based on business requirements.

Functional Knowledge

Requires a comprehensive understanding of concepts within your field of expertise.

Business Expertise

You will interpret business challenges and recommend best practices to improve products, processes, or services.

Impact

This role significantly impacts the achievement of customer, operational, project, or service objectives. Work is guided by functional policies.

Leadership

You may drive functional teams or projects with moderate resource requirements, risk, and/or complexity.

Problem Solving

You will guide others to solve complex problems and use sophisticated thinking to exercise judgment and identify innovative solutions.

Interpersonal Skills

Communicating difficult concepts and negotiating with others to adopt a different point of view will be a key part of your daily interactions.

Responsibility Statements

• Manages and delivers complex projects or programs in alignment with client expectations and business needs.
• Manages department or cross-functional teams focused on project delivery.
• Plans and directs schedules, as well as project budgets.
• Organizes interdepartmental meetings and communication to ensure project/program completion.
• Directs the activities of project support staff, project managers, and sub-contractors.
• Ensures resources are allocated and maintained to facilitate successful project completion.
• Assigns and monitors work of technical team members, providing support and interpretation of objectives.
• Manages priorities between projects or within a program that requires critical thinking and complex problem-solving.
• Leads and communicates project scope, goals, and responsibilities to the project team.
• Establishes clear stakeholder expectations and complex requirements.
• Develops and maintains reporting procedures; monitors performance in project and program control activities.
• Develops and distributes reports related to project activities, general project management, and financial issues.
• Performs other duties as assigned and complies with all policies and standards.

Key skills/competency

• Program Management
• Project Leadership
• Stakeholder Communication
• Budget Management
• Cross-functional Team Leadership
• Problem Solving
• Strategic Planning
• Process Improvement
• Client Relationship Management
• Risk Management