IT Product Owner
Lensa
Job Overview
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Job Description
About Labcorp
Labcorp is a global leader in life sciences, delivering innovative diagnostics, advanced technologies, and high‑quality laboratory services that help improve health and improve lives. Through scientific excellence and a mission‑driven culture, Labcorp empowers providers, researchers, and patients with the insights needed to make confident decisions. Join us and help shape the future of healthcare innovation.
Job Summary for IT Product Owner
Labcorp is seeking an experienced IT Product Owner to guide the development of a custom, AI‑enabled workflow optimization application. In this role, you will work closely with Product Management, UX, Engineering, and AI teams to translate concepts and designs into clear, actionable user stories that align with Agile methodologies and product strategy.
This position requires strong understanding of the software development lifecycle, product management best practices, and user‑centric design principles. You will collaborate with a wide range of user personas—including internal and external stakeholders—to gather requirements, refine features, and ensure delivery of a high‑quality product experience.
Key Responsibilities
- Serve as a key liaison between business stakeholders and technical teams, ensuring alignment and effective communication.
- Act as the primary resource for feature definition, scope clarification, and requirement interpretation.
- Collect, analyze, and clearly document business requirements and complex user interaction scenarios.
- Communicate regularly with stakeholders to gather input, present recommendations, and explain technical concepts in accessible language.
- Own and maintain documentation related to workflow changes, functional requirements, and technical design needs.
- Write, refine, and groom user stories with clear acceptance criteria to support user experience improvements and feature outcomes.
- Build a deep understanding of customer applications and feature‑level behaviors.
- Stay informed on emerging trends in web, mobile, and AI‑driven technologies.
- Partner with engineering teams throughout design, development, and release cycles.
- Escalate risks, barriers, or timeline concerns proactively to leadership.
Minimum Education & Experience
- Bachelor’s degree required
- 4+ years of experience as a Product Owner supporting complex digital products
- Prior experience working at Labcorp
Preferred Qualifications
- Experience working in regulated industries such as Healthcare, Finance, Biopharma, or Life Sciences
- Experience designing workflow patterns or improving operational processes
- Strong understanding of Agile development methodologies
- Experience with healthcare software (preferred)
- Clinical laboratory exposure (preferred, not required)
Skills & Competencies
- Ability to analyze business goals, metrics, and customer needs to produce clear requirements or user stories
- Familiarity with QA practices, including writing acceptance criteria and test plans
- Solid understanding of product engineering and product management principles
- Proficiency with tools such as Jira and Confluence
- Excellent written, verbal, facilitation, and presentation skills
- Ability to communicate effectively with both technical and non‑technical audiences
- Strong facilitation, negotiation, and conflict‑resolution skills
- Ability to work independently and collaboratively in a fast‑paced environment
- Entrepreneurial mindset and adaptability to shifting priorities
- Willingness to travel up to 15% domestically
Benefits
Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Key skills/competency
- Product Ownership
- Agile Methodologies
- User Story Development
- Stakeholder Communication
- Requirements Gathering
- AI-enabled Applications
- Software Development Lifecycle
- Jira & Confluence
- Workflow Optimization
- Healthcare Industry
How to Get Hired at Lensa
- Customize your resume: Tailor your IT Product Owner resume to highlight experience with AI-enabled applications, Agile methodologies, and stakeholder management at Labcorp.
- Showcase product ownership: Emphasize your ability to translate complex requirements into clear user stories and manage product development lifecycles in past roles.
- Prepare for technical insights: Research Labcorp's use of AI in healthcare and be ready to discuss your understanding of SDLC, Jira, and Confluence.
- Ace the behavioral interview: Practice articulating how you've collaborated with cross-functional teams, navigated shifting priorities, and communicated effectively with both technical and non-technical audiences.
- Connect with Labcorp professionals: Leverage LinkedIn to network with current Labcorp employees, especially within Product or IT, for valuable insights into the company culture and interview process.
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