Director of Meetings & Events

Director of Meetings & Events

CRC Insurance Services, Inc. is seeking a Director, Meetings & Events to lead the strategic planning, development, and execution of internal and external meetings, conferences, and corporate events. This senior leadership role will oversee a team of meeting and event professionals, ensuring all programs align with corporate objectives, brand standards, financial targets, and stakeholder expectations. The Director will drive enterprise-wide event strategy, operational excellence, and continuous improvement, delivering high-impact experiences that support growth, culture, client engagement, and brand visibility.

Key Responsibilities

Strategic Leadership

• Develop and execute a comprehensive meetings and events strategy aligned with corporate marketing, communications, and business objectives.
• Serve as a strategic advisor to executive leadership on event positioning, audience engagement, and experience design.
• Establish standards, processes, and governance models for event planning and execution across the organization.
• Ensure alignment between events, brand messaging, talent initiatives, sales enablement, and client engagement strategies.

Team Leadership & Development

• Lead, coach, and develop a team of meeting and event planners and managers.
• Establish clear performance expectations, KPIs, and professional development plans.
• Foster a high-performance, collaborative culture focused on innovation, accountability, and service excellence.
• Optimize team structure, workload allocation, and resource planning to meet business needs.

Event Planning & Execution

• Oversee the end-to-end planning and execution of national sales meetings, leadership conferences, incentive trips, client events, board meetings, and other enterprise programs.
• Ensure flawless execution, operational efficiency, and consistent attendee experience across all events.
• Partner cross-functionally with marketing, communications, HR, finance, legal, and business unit leaders.
• Implement scalable planning processes, playbooks, and tools to enhance execution and reduce risk.

Financial Oversight & Vendor Management

• Develop and manage annual event budgets, ensuring fiscal responsibility and ROI optimization.
• Negotiate contracts with venues, vendors, and production partners to achieve best-in-class service and cost efficiency.
• Implement financial tracking, forecasting, and reporting systems.
• Monitor risk management, compliance, and contractual obligations.

Experience Design & Innovation

• Elevate the attendee experience through thoughtful program design, content flow, engagement strategy, and technology integration.
• Evaluate and implement innovative event technologies and engagement tools.
• Establish post-event measurement frameworks to assess satisfaction, business impact, and ROI.
• Leverage data and feedback to drive continuous improvement.

Governance, Risk & Compliance

• Ensure compliance with corporate policies, risk management standards, and regulatory requirements.
• Develop crisis management and contingency planning protocols for live and virtual events.
• Maintain oversight of insurance requirements, safety standards, and contractual protections.

Qualifications

• Bachelor’s degree in Hospitality Management, Marketing, Communications, Business Administration, or related field required.
• 10+ years of progressive experience in corporate meeting and event leadership.
• 5+ years of experience managing and developing professional teams.
• Proven experience leading large-scale, multi-day national conferences and executive-level events.
• Strong financial acumen and experience managing multimillion-dollar event budgets.
• Demonstrated ability to negotiate complex vendor contracts.
• Experience working in a highly matrixed corporate environment preferred.

Competencies

• Strategic thinking and enterprise alignment
• Executive presence and stakeholder influence
• Operational excellence and attention to detail
• Financial and contractual expertise
• Team leadership and talent development
• Innovation and experience design mindset
• Strong written and verbal communication skills

Benefits at CRC Group

CRC Group offers a comprehensive benefits program designed to support employee well-being, including medical, dental, vision, life, disability, and AD&D insurance. We provide tax-advantaged savings accounts, a 401(k) plan with company match, and generous paid time off, including holidays, vacation, sick days, and new parent leave. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

About CRC Group

CRC Group is a leader in specialty wholesale insurance, fostering a dynamic team dedicated to innovation, collaboration, and excellence. We support a diverse workforce and are an Equal Opportunity Employer.

Key skills/competency

• Event Strategy
• Team Leadership
• Event Planning
• Budget Management
• Vendor Management
• Experience Design
• Risk Management
• Strategic Planning
• Operational Excellence
• Stakeholder Influence