Customer Onboarding and Risk Management Analyst

About the Job

The Customer Onboarding and Risk Management Analyst's primary responsibility will be identity verification of individuals and entity customers. This includes reviewing documentation for validity and using other sources to verify supplied information/documents to ensure compliance of internal policy and regulatory requirements. This also will include the development of risk ratings and profiles for partner customers and shared end customers. Previous experience in a B2B2B or B2B2C or payments FinTech context is especially valuable for this role. This role reports to the Director of AML, Third Party Compliance, and Specials Projects (or similar).

This fully remote role is open to candidates in the Netherlands only.

Responsibilities

• Perform client due diligence and KYB/C screening on new customers for the various business units and associated payments
• Guide internal business units in preparing the KYB/C packages and new onboarding requests
• Review and process watch list filtering and negative news alerts that are generated as part of customer onboarding
• Actively participate and contribute to projects and other assigned tasks
• Work with different teams including business units leaders, surveillance, compliance, and technology
• Conducts research via online tools to identify applicant entity and beneficial owners
• Identify potential KYB/C and payments concerns and escalate to Director of AML and Third Party Compliance during the onboarding and ongoing review process
• Responsible for the KYB/C processing of new clients forms and maintaining reference databases with completed records and information.
• Conduct KYB/C due diligence searches and perform reviews for new and existing customers of Zero Hash and its affiliates.
• Respond to requests for information regarding appropriate KYB/C documentation.
• Identify potential areas for improved processing and automation of manual processes wherever possible.
• Escalating to management on clients identified as High Risk or where material adverse information has been identified.
• Accurately risk assess new and existing clients, resolving issues where appropriate
• Assists in the development and improvement of policies and procedures for the team
• Support other areas of Compliance, including travel rule, transaction monitoring, sanctions and watchlist screenings, etc. as required
• Assist with ad-hoc projects and reviews as needed

Requirements

• College degree with strong academic credentials
• 2+ years of AML experience or related FinTech or financial services experience (especially B2B2C)
• Hardworking and driven
• Strong time management skills and ability to execute tasks within tight deadlines
• Strong verbal and written communication skills
• Strong organizational, analytical and communication skills
• Strong interpersonal skills necessary to work effectively with colleagues across regions and business units
• Ability to multi-task effectively maintain attention detail
• Excellent time management and organizational skill
• Crypto experience a plus
• ACAMS or similar certification a plus
• Experience with MSB's, securities broker-dealers, or commodities futures commission merchants a plus
• Proficiency in Excel, including pivot tables and VLOOKUP's a plus

Benefits

• Healthcare Insurance: Zero Hash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only)
• Vision & Dental Insurance (U.S. only)
• Chance to earn equity
• Maternity & Paternity leave (after 6 months)
• WeWork All Access Membership
• WFH Yearly Stipend
• L&D Yearly Stipend (after 6 months)

Key skills/competency

• Identity Verification
• KYB/C Screening
• AML Compliance
• Risk Management
• Client Due Diligence
• Financial Services
• FinTech Payments
• Regulatory Requirements
• Excel Proficiency
• Data Analysis