Consulting Sales Engineer

About Carrier

Carrier, a global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety, and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality, and transportation, they improve lives, empower critical industries, and ensure the safe transport of food, life-saving medicines, and more. Since inventing modern air conditioning in 1902, Carrier leads with purpose: enhancing the lives we live and the world we share. Their continued leadership is due to a world-class, inclusive workforce that puts the customer at the center of everything they do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About The Role

The Consulting Sales Engineer is responsible for providing pre-sales technical support and expertise to the sales team and customers. This role is crucial in understanding customer needs, demonstrating product capabilities, and designing solutions that meet those needs while aligning with Carrier's business objectives. This position requires a combination of technical acumen, sales skills, and excellent communication abilities.

This role can work remotely anywhere in the US; however, preference will be given to candidates that sit in the Central or Eastern time zones.

Key Responsibilities

• Collaborate with sales teams to understand customer requirements and develop tailored solutions.
• Conduct product demonstrations and presentations to showcase features, benefits, and advantages.
• Create and deliver compelling technical proposals and responses to Requests for Proposals (RFPs).
• Provide technical expertise and support during the sales process, including answering technical questions and resolving issues.
• Engage with engineering customers to gather technical requirements and assess their needs.
• Build and maintain strong relationships with customers to ensure their satisfaction and to foster long-term partnerships.
• Collaborate with engineering and product teams to ensure that solutions are feasible and meet customer expectations.
• Stay up to date with industry trends, product developments, and competitive landscape.
• Provide feedback to product management and development teams based on customer insights and market demands.

Required Qualifications

• Bachelor’s degree in Engineering.
• Minimum of 5 years of experience in engineering or technical consulting.
• Ability to travel up to 30%.

Preferred Qualifications

• Advanced degree or certifications are a plus.
• Strong understanding of HVAC systems.
• Experience in a customer-facing role with a track record of successful project delivery.
• Proven ability to drive sales and achieve targets.
• Experience with CRM systems and sales processes.
• Excellent verbal and written communication skills.
• Ability to convey complex technical concepts in a clear and persuasive manner.
• Strong analytical and problem-solving skills with the ability to troubleshoot and resolve issues effectively.
• Ability to work collaboratively with sales, engineering, and product teams.
• Willingness to travel to customer sites and industry events as required.

Benefits

Carrier offers a comprehensive benefits package designed to support employees' health, well-being, and financial future. Employees are eligible for benefits, including:

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days (up to 15 days), paid sick days (up to 5 days), paid personal leave (up to 5 days), paid holidays (up to 13 days), birth and adoption leave, parental leave, family and medical leave, bereavement leave, jury duty, military leave, purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account, Healthcare Spending Account, Dependent Care Spending Account
• Tuition Assistance

The specific benefits available may vary depending on state and local laws and eligibility factors. This position is also entitled to short-term cash incentives, subject to plan requirements.

Key skills/competency

• Pre-sales support
• Technical consulting
• Solution design
• Customer relationship management
• Product demonstrations
• Technical proposals
• HVAC systems
• CRM systems
• Cross-functional collaboration
• Analytical problem-solving