Communications Specialist

Communications Specialist at TISTA Science and Technology

Are you a purpose-driven Communications Specialist seeking to join Dreamers, Drivers, and Doers who serve the Veterans that have protected our Freedom? The selected Communications Specialist will be supporting critical financial applications within the Veterans Affairs, which directly affects our soldier's and military family's wellbeing. Our teams are built with customer service-focused professionals the desire to meet and exceed our customer's expectations. The successful Communications Specialist will work with stakeholders to drive communication efforts and bring new ideas to light.

At TISTA, you’ll do meaningful, mission‑driven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We’re proud to serve and hire Veterans, and we put people first in everything we do.

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Professional development reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Responsibilities

• Update, manage and execute client’s Communication Plan.
• Update, manage, write content, and execute a Marketing Plan for client.
• Manage marketing and newsletter content on client Webpage.
• Develop, support, and promote clients’ teams to create cohesive designs that reflect corporate cultures and goals, including message development.
• Develop and disseminate public relations materials that increase visibility among stakeholders.
• Identify client target audiences and create strategies to engage them effectively.
• Work closely with clients, leaders, and executives to develop and strengthen employee engagement activities.
• Attend meetings with stakeholders to find creative solutions to complex problems; Researches and creates content.
• Responsible for drafting and editing written deliverables that meet client contract requirements; Provides quality assurance of all deliverables.
• Communicate with all PM's to draft messaging and presentations.
• Engage with other internal teams (communications, quality, strategic) to gain required approval on content and accuracy.
• Develop, support, research, create content on all Digital Communications web or digital platform.
• Completes projects by coordinating with all interested parties.
• Contributes to team effort by accomplishing related results as needed.
• Work simultaneously on 5+ projects based on current client workload.
• Strong presentation design portfolio demonstrating expert level in PowerPoint including use of multiple masters, color themes, animations, actions, and video.
• Work special projects as required.

Qualifications

• 5+ years of related work experience, including at least 3 years of experience proofreading and editing all facets of corporate communications.
• Advanced proficiency in MS PowerPoint, Word, and related content-creation tools (required).
• Advanced knowledge of digital communications platforms like GovDelivery (required).
• Working knowledge of MS Teams and SharePoint administration, including permissions management (required).
• Experience managing SharePoint lists in support of custom Power Platform solutions (required).
• Ability to navigate, document, and clearly communicate permissions and data relationships between environments, MS Teams, SharePoint lists, Power Apps, and Power Automate (required).
• Provide functional support for existing Power Platform solutions, including Power Apps and Power Automate (required).
• Strong knowledge of Section 508 accessibility standards and experience ensuring 508 compliance (required).
• Exceptionally strong written and verbal communication skills, including the ability to: actively listen, convey complex information clearly and succinctly, collaborate with diverse stakeholders to develop and evaluate tactical communications strategies in person and virtually (required).
• Experience developing and administering MS Forms and evaluating stakeholder feedback.
• Experience creating video demonstrations and applying graphic design skills using Adobe Creative Suite or comparable tools.
• High proficiency in distribution list management and message targeting campaigns.
• Working knowledge of MS Outlook distribution limitations and strategies for successful large-scale content delivery.
• Demonstrated expertise in developing, implementing, and enforcing brand standards and editorial guidelines across an enterprise.
• Experience leading process demonstrations, walkthroughs, or training related to Power Platform applications.
• Maintain clear, accurate documentation to support operational continuity and knowledge transfer.
• Strong ability to author comprehensive strategic and tactical plans end-to-end, incorporating stakeholder input, enterprise communication plans, rapid response plans, product line communication plans, brand standards, SharePoint content management plans.
• Advanced writing and copy-editing skills with a strong foundation in plain-language principles.
• Demonstrated project management skills, including planning, executing, and overseeing cross-service or cross-departmental initiatives.
• Strong process documentation skills, including development and adherence to standard operating procedures (SOPs).
• Ability and eagerness to quickly learn new web-based communications and collaboration tools.
• Experience supporting or working within the federal government, collaborating with government stakeholders, and adhering to federal policies, standards, and procedures.

Education

• Bachelor’s Degree in Business Administration, English/Journalism, or related field (or equivalent).

Key skills/competency

• Communications Plan Management
• Marketing Plan Execution
• Content Writing & Editing
• Stakeholder Engagement
• Public Relations
• Microsoft PowerPoint
• SharePoint & Power Platform
• Section 508 Compliance
• Plain Language Principles
• Project Management