Client Success Summer Intern

About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. We also assist millions of people in realizing their financial goals and saving time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data and to innovate. We're focused on powering opportunities, which is why the Experian Summer Internship Program gives students across the country the chance to apply their education to real-world challenges through meaningful, hands-on projects. Rooted in our 'People First' philosophy, our interns experience firsthand our commitment to personal and professional development. Proudly named one of the Top 100 Internship Programs three years in a row, we invite you to join us and explore your potential with a team that's invested in your growth.

A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 25,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

The Client Success Summer Intern Role

The Client Success Summer Intern for Experian Verification Solutions will build relationships, find and address risk, and expand client product adoption. You will be client-facing and have close collaboration with our teams. You will work under the Director of Client Implementation & Success.

Responsibilities

• Monitor client volume trends and identify changes or anomalies affecting performance.
• Resolve client issues, including inquiries and escalations.
• Participate in scheduled client calls to support issue resolution, solution agreement, and relationship management.
• Distribute weekly/monthly volume reports, AUP and batch reports.
• Perform access portal demos for assigned clients.
• Collaborate with cross-functional teams (Sales, Operations, Product, and Client Success) to develop projects.
• Support efforts aimed at driving volume growth, improving efficiency, and enhancing client performance.

Qualifications

• Currently enrolled in a minimum of a Bachelor's program in Business or related field of study
• Return to school in Fall 2026 to complete degree
• Analytical, problem-solving, and dot-connecting skills with the ability to develop awareness

Benefits/Perks

• Fully remote
• Volunteer Time Off
• Great compensation
• Flexible work schedule
• Eligible for 401(k) participation in 90 days

Why Experian

At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.

Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site.

Key skills/competency

• Client Relationship Management
• Data Analysis
• Problem Solving
• Communication Skills
• Cross-functional Collaboration
• Reporting
• Project Support
• Product Adoption
• Issue Resolution
• Business Acumen