After Hours Representative Part Time

@ Lensa

About the Role

Lensa is partnering with Ascension to promote this part time opportunity. As an After Hours Representative Part Time, you will support a 24/7 team by handling inbound calls, scheduling patient procedures, and performing clerical duties remotely.

Responsibilities

• Handle inbound calls for patients, medical practices, and providers.
• Schedule patient procedures efficiently while gathering necessary information.
• Perform clerical and reception duties associated with patient registration.
• Coordinate activities for insurance pre-certification/authorization.
• Provide counseling regarding pre-service requirements and instructions.

Requirements

High School diploma or equivalent, or 1 year of applicable experience. Experience in a healthcare setting and call handling in a remote environment is preferred. Familiarity with systems like Genesys, Epic, Athena, Salesforce is a plus.

Schedule & Compensation

Sunday-Sunday shifts with hours from 6:00am-9:00am during weekdays and 5:45am-2:15pm on weekends (Central Time). This is a 20-hour per week position with an hourly rate between $17.37 and $23.50.

Benefits

• Paid Time Off (PTO)
• Various health insurance & wellness plans
• Retirement benefits with employer match
• Disability and Employee Assistance Programs
• Parental leave, adoption assistance and tuition reimbursement
• Opportunities to give back to the community

About Ascension

Ascension is a leading non-profit, faith-based health system, committed to transforming healthcare and providing care to those most in need. Working with Ascension means being a part of a mission that empowers associates to volunteer and make a community impact.

Key Skills/Competency

• Patient Support
• Call Handling
• Scheduling
• Healthcare
• Clerical Tasks
• Remote Work
• Insurance Coordination
• Communication
• Data Entry
• Customer Service