Junior UX Researcher, AI Ecosystem

About Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

About Our Team

AI Ecosystem is a new, centralized AI organization designed to deliver a unified AI solution that seamlessly spans Lenovo's Intelligent Device Group devices and segments. We are a diverse, nimble, fast-paced team driven by entrepreneurial spirit. Our talented product and development teams combine deep user understanding with collaborative empowerment to create a new era of experiences across wearables, smartphones, tablets, laptops, and cloud services.

Join our AI Ecosystem Design team as a Junior UX Researcher, AI Ecosystem to plan and execute research studies that inform product decisions and uncover new opportunities for innovation.

Location: This role will join us at our downtown Chicago, IL office location on a hybrid schedule; 3 days onsite and 2 days remote.

What You'll Do

• Design and conduct evaluative research studies including user interviews, usability testing, surveys, and field research.
• Manage end-to-end research operations: recruit participants, coordinate logistics, and oversee data collection and analysis.
• Advocate for user needs at every stage, ensuring that interfaces are intuitive, accessible, and engaging.
• Lead prototyping, user testing, and data-driven iteration to continuously enhance product engagement and usability.
• Synthesize research findings into clear, actionable insights and communicate them through reports, presentations, and workshops.
• Collaborate closely with product, design, and engineering teams to inform product decisions and inspire new design directions.
• Support exploratory research initiatives that investigate future user needs and emerging technology opportunities.
• Apply AI tools to enhance research efficiency and uncover deeper insights.
• Create learning experiments to test core assumptions and de-risk new designs.

Basic Qualifications

• Bachelor's degree in HCI, Psychology, Anthropology, Sociology, Design Research, or related field
• 2+ years of design research experience (including relevant academic research, internships, or professional roles)
• Hands-on experience using AI tools to enhance user research processes

Preferred Qualifications

• Working knowledge of UX design principles and ability to contribute meaningfully to design discussions
• Genuine curiosity about AI, emerging technologies, and their impact on human behavior
• Strong communication, presentation, and organizational skills with attention to detail

Key skills/competency

• User Research
• Usability Testing
• AI Tools
• Data Analysis
• User Advocacy
• Prototyping
• Design Collaboration
• Research Operations
• HCI Principles
• Synthesizing Insights