Microsoft System Administrator Mid
Leidos · United States
- Hybrid
- Full-time
- $100,000 / year
- United States
Job highlights
- Administer Microsoft 365 GCC/GCC G5 and Azure services.
- Provide Tier 1-3 support for collaboration tools.
- Manage user accounts, permissions, and security.
- Develop PowerShell scripts for automation.
- Support video streaming and conferencing operations.
About the role
Microsoft System Administrator - Mid
The Microsoft System Administrator - Mid provides administration and operational support for Microsoft platforms, including Microsoft 365 GCC/GCC G5 and Microsoft Azure services. This role maintains secure, reliable, and compliant service delivery across Windows Server, Active Directory/Azure Active Directory, Exchange Online, SharePoint Online, and Teams environments. The position delivers Tier 1/2/3 incident, request, and maintenance support to sustain SEC collaboration and enterprise productivity services through proactive monitoring and system upkeep. The administrator also supports Teams-based conferencing, Teams/Webex interoperability, and live streaming operations for mission-critical events while coordinating with ISS teams to meet SLA and operational objectives.
Primary Responsibilities
Microsoft Platform Administration
- Administer and maintain Windows Server, Active Directory, Group Policy, and Microsoft 365 GCC services in accordance with SEC operational standards.
- Provide Tier 1/2/3 operational support for Microsoft 365 GCC/GCC G5 collaboration and productivity services, including incident response, service requests, and escalation.
- Manage user accounts, permissions, and security policies across Active Directory/Azure Active Directory, Exchange Online, SharePoint Online, and Teams.
- Perform configuration, patching, and maintenance activities to preserve system stability, security posture, and service continuity.
Azure and Identity Operations
- Configure and maintain Azure resources, including virtual machines, storage accounts, and virtual networking components.
- Administer Azure Active Directory identity services and access controls to support compliance and system integrity.
- Monitor Azure health, availability, and performance, and implement improvements for reliability and compliance.
- Support implementation and enforcement of security policies and standards across Microsoft and Azure environments.
Collaboration, Messaging, and Video Services
- Support day-to-day operations for Exchange Online, SharePoint Online, Teams, and related Microsoft collaboration services.
- Support Teams Live Events, enterprise webcasts, conference services, and Teams/Webex interoperability scenarios to ensure reliable video/audio delivery and rapid issue resolution.
- Coordinate AV/VTC and collaboration support with cross-functional ISS teams and external vendors for high-visibility meetings and broadcasts.
- Communicate service status, planned changes, and restoration updates to stakeholders and end users.
Monitoring, Automation, and Service Improvement
- Develop and maintain PowerShell automation scripts for recurring administration, maintenance, and reporting tasks.
- Perform proactive monitoring, alert triage, and trend analysis to reduce outages and minimize user impact.
- Troubleshoot and resolve incidents affecting messaging, collaboration tools, and enterprise Microsoft applications; escalate complex issues as needed.
- Maintain SOPs, runbooks, and technical documentation, and support continuous improvement initiatives aligned to SLA performance, automation goals, and secure operations expectations.
Required Qualifications
- Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science, Engineering).
- 4+ years of experience in system administration with a focus on Microsoft technologies.
- Strong experience administering Windows Server, Active Directory, Group Policy, and Microsoft 365 environments.
- Demonstrated experience supporting Exchange Online, SharePoint Online, and Microsoft Teams in an enterprise environment.
- Hands-on experience supporting Azure services, including Azure Active Directory, virtual machines, storage, and networking.
- Experience supporting Microsoft Teams conferencing and video streaming operations for enterprise events.
Technical Skills
- Windows Server administration
- Active Directory/Azure Active Directory and Group Policy management
- Microsoft 365 administration (Exchange Online, SharePoint Online, Teams)
- Microsoft Azure administration (virtual machines, storage, networking)
- PowerShell scripting and task automation
- Monitoring, incident troubleshooting, and root-cause analysis
- Security policy enforcement and permissions management
- Teams conferencing, Webex interoperability support, and live streaming operations
Preferred Qualifications
- Experience supporting Microsoft 365 GCC G5 environments in a federal or similarly regulated organization.
- Experience implementing Entra ID Governance, Conditional Access, PIM, and lifecycle access reviews at enterprise scale.
- Experience with Azure Monitor, Log Analytics, and Application Insights for operational visibility and performance optimization.
- Experience with ITIL-aligned incident/problem management and ServiceNow-based service operations.
- Experience supporting high-visibility live collaboration events (e.g., town halls, executive briefings, commission-style meetings).
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft 365 Certified: Administrator Expert (MS-102)
- ITIL 4 Foundation
About Leidos: Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay And Benefits: Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.
Key Skills/Competency
- Microsoft 365 Administration
- Azure Administration
- Active Directory Management
- Windows Server Administration
- PowerShell Scripting
- System Monitoring
- Incident Response
- Security Policies
- Collaboration Services
- Video Streaming Support
Skills & topics
- Microsoft System Administrator
- System Administration
- Microsoft 365
- Azure
- Active Directory
- Windows Server
- PowerShell
- IT Support
- Collaboration Services
- Remote Work
- Leidos
- GCC
- GCC G5
How to get hired
- Tailor your resume: Highlight your experience with Windows Server, Active Directory, Microsoft 365, and Azure. Quantify achievements.
- Showcase technical skills: Emphasize proficiency in PowerShell scripting, incident troubleshooting, and security policy enforcement.
- Demonstrate collaboration experience: Detail your support for Teams conferencing, live streaming, and interoperability scenarios.
- Align with Leidos values: Research Leidos' mission and culture to articulate how you fit their innovative and fast-paced environment.
- Prepare for technical interviews: Be ready to discuss specific scenarios involving Microsoft platform administration and troubleshooting.
Technical preparation
Practice PowerShell scripting for administration tasks.,Review Active Directory and Azure AD concepts.,Familiarize with Microsoft 365 administration features.,Understand Azure VM, storage, and networking.
Behavioral questions
Describe a complex system issue you resolved.,How do you prioritize multiple support requests?,Share an experience automating a repetitive task.,How do you handle communication during an outage?
Frequently asked questions
- What is the primary focus of the Microsoft System Administrator role at Leidos?
- The primary focus of this Microsoft System Administrator role at Leidos is to provide administration and operational support for Microsoft platforms, including Microsoft 365 GCC/GCC G5 and Microsoft Azure services, ensuring secure, reliable, and compliant service delivery.
- What are the key Microsoft platforms this role will manage for Leidos?
- This role will manage key Microsoft platforms such as Windows Server, Active Directory/Azure Active Directory, Exchange Online, SharePoint Online, and Microsoft Teams, as well as Microsoft Azure services.
- What level of support is expected from the Microsoft System Administrator at Leidos?
- The Microsoft System Administrator is expected to provide Tier 1/2/3 incident, request, and maintenance support for SEC collaboration and enterprise productivity services.
- Does this Microsoft System Administrator position involve any automation responsibilities?
- Yes, this role includes developing and maintaining PowerShell automation scripts for recurring administration, maintenance, and reporting tasks to improve efficiency.
- What specific experience is required for the Microsoft System Administrator position at Leidos?
- Required experience includes a Bachelor's degree, 4+ years in system administration with a Microsoft focus, strong experience with Windows Server, Active Directory, Microsoft 365, Azure services, and supporting Teams conferencing/video streaming.
- Are there any preferred qualifications for the Microsoft System Administrator role?
- Preferred qualifications include experience with Microsoft 365 GCC G5 in regulated environments, Entra ID Governance, Azure Monitor, ITIL, supporting high-visibility events, and relevant Microsoft/ITIL certifications.
- What is the work arrangement for this Microsoft System Administrator job at Leidos?
- The job posting indicates '#Remote', suggesting this is a remote position.
- How can I highlight my skills for the Microsoft System Administrator role in my application to Leidos?
- To highlight your skills for the Microsoft System Administrator role, tailor your resume to emphasize your experience with Windows Server, Active Directory, Microsoft 365, Azure, and PowerShell scripting. Quantify your achievements and mention any experience with collaboration services and video streaming.