Programmer Analyst

Programmer Analyst at Legal Aid Ontario

Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.

If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

Primary Function

Seeking a skilled and experienced PeopleSoft professional to join our Information Technology team in a role that encompasses security administration, business analysis, development, and application support. The successful candidate will be responsible for ensuring the stability, security, and efficiency of our PeopleSoft applications, ensuring the integrity, confidentiality, and availability of our systems. This role involves collaboration with various departments to develop, implement, and manage security policies and procedures that align with organizational goals and compliance requirements.

This role combines expertise in PeopleSoft security administration, application development, and functional/business analysis to deliver high-quality solutions that align with organizational goals and compliance requirements.

Home Location: Toronto Provincial Office

Reporting to: Manager, Application Development & Data Science

Key Accountabilities

• Design, configure, and maintain security roles and permission lists within PeopleSoft.
• Manage user access requests, ensuring compliance with internal policies and external regulations.
• Perform user provisioning and de-provisioning.
• Provide reports and documentation to support internal and external audits.
• Collaborate with IT, HR, Finance and other business units to ensure security requirements are integrated into system designs and processes.
• Communicate security policies and procedures to end-users and stakeholders.
• Test and apply PeopleSoft patches, upgrades, and fixes with a focus on security features.
• Ensure compatibility of security settings with new system updates.
• Develop and implement plans to mitigate identified risks.
• Investigate and resolve PeopleSoft security-related issues.
• Provide technical support to end-users experiencing access or security issues.
• Maintain comprehensive documentation of security configurations, procedures, and protocols.
• Develop and update security policies to align with organizational needs and industry standards.
• Analyze, design, develop, configure, test, and support PeopleSoft applications.
• Support upgrades, new module implementations, and troubleshoot production issues.
• Translate business requirements into technical documentation and system enhancements.
• Performs additional technical and system administrator tasks related to this role as required.

Required Skills & Experience

• University Degree in an information technology, computer science discipline or related working experience.
• 5 years+ experience with PeopleSoft as a security analyst, system analyst, administrator, or developer.
• In-depth understanding of PeopleSoft architecture, security models, roles, and permission lists.
• Experience configuring and managing PeopleSoft user profiles, role-based access control (RBAC), and permission lists.
• Experience with tools like PeopleSoft Application Designer (Classic and Fluid), Data Mover, and Integration Broker.
• Experience conducting security audits and ensuring compliance with organizational and regulatory policies.
• Experience in identifying, analyzing, and mitigating security risks.
• Knowledge of incident response frameworks and best practices.
• Experience with identity and access management (IAM) tools, single sign-on (SSO), and multifactor authentication (MFA).
• Familiarity with encryption, SSL/TLS protocols, and data masking techniques.
• Basic understanding of programming languages like Java, PeopleCode, or scripting (e.g., Python, PowerShell).
• Ability to create scripts for automation or custom security enhancements.
• Ability to identify security vulnerabilities and devise effective solutions.
• Strong attention to detail and analytical mindset for troubleshooting issues.
• Excellent verbal and written communication skills to document policies and interact with technical and non-technical teams.
• Ability to collaborate with cross-functional teams, including HR, Finance, IT, and other business units.
• Ability to quickly learn and adapt to new PeopleSoft updates, tools, and organizational needs.
• Experience with PeopleSoft upgrades, patching, and troubleshooting.
• Experience working on projects related to system upgrades, migrations, or security enhancements.
• Applied agile software development skills.
• Excellent written and verbal communications skills.
• Ability to periodically work during non-core business hours.
• Ability to work within a team, along with ability to work on multiple and concurrent assignments.
• Must have intermediate knowledge of the following Microsoft programs, Word, Excel, PowerPoint.

Organizational Competencies Expected

• Client Focus
• Adaptability and Flexibility
• Personal Motivation and Accountability
• Focus on Quality and Best Practice
• Problem Solving and Judgment
• Organizational Awareness
• Teamwork and Collaboration
• On-site

To apply submit a cover letter & résumé. Only those candidates selected for an interview will be notified by email.

This position is collectively represented by the Ontario Public Service Employees Union (OPSEU) and the successful incumbent will be governed by the provisions of a collective agreement and subject to union dues.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.

First time applying to LAO? You will need to create a profile AND then apply for the position. Already have a Njoyn account? Just sign in and select "my jobs" to apply.

Once you have successfully applied you will receive a confirmation email.

Trouble applying? For telephone support please call 1-877-427-7717 or email: candidate.njoynhelp@cgi.com.

Equity Statement

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.

We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.

Key skills/competency

• PeopleSoft Security Administration
• Application Development
• Business Analysis
• PeopleSoft Architecture
• Role-Based Access Control (RBAC)
• Identity and Access Management (IAM)
• PeopleSoft Application Designer
• Scripting (PeopleCode, Java, Python)
• Security Audits
• Incident Response