Technical Account Manager
@ Lead

Hybrid
$150,000
Hybrid
Full Time
Posted 1 day ago

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Email Hiring Manager

XXXXXXXX XXXXXXXXXXX XXXXXX***** @leadbank.com
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Job Details

About Lead

Lead is a fintech building banking infrastructure for embedded financial products and services. Operating an FDIC-insured bank headquartered in Kansas City, Missouri, with additional offices in San Francisco, Sunnyvale, and New York City, Lead supports a dynamic team across technical, product, design, and legal functions.

Role Description

The Technical Account Manager will support partner onboarding to our Banking as a Service platform, taking responsibility for the entire implementation process from contract signature to go-live. This position requires both technical expertise and interpersonal skills to manage integrations, escalate issues, and facilitate cross-functional collaboration.

  • Understand partner business goals and product structure.
  • Lead technical implementations and act as primary technical contact.
  • Collaborate with multiple internal teams including product, engineering, legal, and risk.
  • Define and streamline internal processes for partner onboarding.
  • Develop product examples, documentation, and support materials.

Qualifications

Candidates should have 3-5 years of hands-on experience in solution architecture, data integration, and partner delivery. A strong technical foundation in SFTP, APIs (HTTP, REST, SOAP, OAuth), and clear communication skills are essential. Familiarity with the fintech ecosystem and financial services regulatory environment is highly desired.

What We Offer

Competitive compensation, equity opportunities, comprehensive benefits (medical, dental, vision, 401k matching, and more), flexible vacation policies, and a dynamic, inclusive work culture. Lead is committed to equal opportunity and provides reasonable accommodations.

Key skills/competency

  • Partner Onboarding
  • Technical Implementation
  • Data Integration
  • SFTP/APIs
  • Compliance
  • Project Management
  • Communication
  • Fintech
  • Cross-functional Collaboration
  • Documentation
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How to Get Hired at Lead

🎯 Tips for Getting Hired

  • Research Lead's culture: Explore the company website and recent news.
  • Customize your resume: Highlight fintech and integration experience.
  • Showcase technical skills: Emphasize API and SFTP expertise.
  • Prepare for interviews: Practice scenario-based technical questions.

📝 Interview Preparation Advice

Technical Preparation

Review API integration standards.
Practice SFTP and file transfer methods.
Understand fintech data models.
Brush up on REST and SOAP protocols.

Behavioral Questions

Describe a challenging integration project.
Explain conflict resolution with partners.
Detail time management in multi-tasking.
Share examples of teamwork in crisis.

Frequently Asked Questions