IT Project Manager

About the IT Project Manager Role at LCBO

Are you passionate about using your expertise to lead the full project management lifecycle, putting customer satisfaction at the forefront? Reporting to the PMO Lead within the Project Management Office, you will work with clients at all levels, from department managers to LCBO senior leaders, as a trusted advisor, delivering value across the organization. As an important member of the PMO, you will help craft our team culture, setting standards for how we work and ensuring alignment with our vision and goals. If you are a Project Manager who consistently delivers successful projects, this onsite opportunity is for you!

Key Responsibilities

• Manage the delivery of multiple simultaneous projects of varying complexity, from initiation through closure, leveraging the disciplined PMI Project Management methodology.
• Ensure projects are delivered on budget, within scope and timelines, and meet project objectives.
• Lead large, cross-functional project teams, comprised of SMEs from IT, partnering Divisions, 3rd party resources, and external service providers.
• Manage project financials, conduct detailed resource capacity planning and forecasting, and define and execute mitigation strategies for resource capacity issues.
• Cultivate relationships in a matrix organization, and work with key partners to coordinate requirements gathering and stakeholder involvement within project governance.
• Understand and determine critical metrics and success criteria with impacted functional areas.
• Perform analysis of project benefit, cost, and risks, and monitor them throughout the project lifecycle, implementing corrective actions if required.
• Monitor and report on projects’ progress, issues, and proposed resolutions, including preparing documentation to assist Senior Leadership decision-making.
• Mentor and provide coaching to other project team members, coordinate project team meetings, and monitor team performance.
• Develop procurement documents, including Requests for Proposals (RFP), Requests for Quotation (RFQ), evaluate responses, and lead IT system and services selection activities.

What You Bring

• Post-secondary degree or diploma in Information Technology, Business, or a related field, or equivalent training and experience.
• 5+ years of experience implementing large complex technology projects, managing project teams with at least 10-15 team members including Architects, Developers, Business Analysts, Infrastructure Engineering and Testing Teams, and 3rd party service providers.
• Demonstrated experience implementing large enterprise platforms and/or infrastructure (ERP, CRM, distributed integrated solutions – Cloud, 3rd-party services etc.).
• Substantial technical background and understanding of multiple IT domains, such as Enterprise Systems Implementation, Software Development, Infrastructure and Networking, Cloud Computing, Server and Storage systems implementation, Cybersecurity, Telecommunication.
• Ability to objectively evaluate complex project risks and issues, define and implement mitigation measures.
• Experience with planning and leading Change Management activities in a large organization.
• Extensive experience driving mitigation / contingency discussions (planning and execution) and able to work with large teams to course-correct as the need arises.
• Experience directly managing project financials including forecasting, managing adjustments to approved budgets, and reporting on actuals and variances to forecast.
• Ability to set clear expectations, remove ambiguity, and build partnerships with internal and external clients to ensure sound vendor and contract management.
• Solid grasp of key business and technology frameworks including Strategy, Governance, Business Analysis, Project Management, QA/QC, Dev Ops, Product development, SDLC and Agile methodologies.
• Project Management Certification (PMP) and/or CSM, ACP, SAFe or Risk Management certification.
• 3+ years of experience using SharePoint and MS Office (including Word, Excel, Power Point and Project), with extensive experience with MS Project and Project Online.

Life at LCBO

There is a world of opportunities at the LCBO. Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Key skills/competency

• Project Management
• PMI Methodology
• Budget Management
• Cross-functional Leadership
• Resource Planning
• Change Management
• Vendor Management
• SDLC & Agile
• PMP Certification
• Enterprise Systems Implementation