Job Overview
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Job Description
About Laura Canada
Joignez-vous à notre équipe pour réaliser votre plein potentiel professionnel! We are proactive people with a way of thinking and working that goes outside the box and who will stop at nothing to make the iconic brands Laura and Melanie Lyne shine! A private company located in Laval, Quebec, with a vision centered on innovation and the optimization of employee and customer experiences, we continue to help generations of Canadian women feel good and at their advantage.
How You Will Support The Team
As a team leader, you have a passion for fashion and customer service. You will be part of a winning team that offers a unique and memorable shopping experience to every customer. You will join a company focused on the professional development and growth of its employees.
Key Responsibilities
- Act as a stylist to create a personalized wardrobe based on the client.
- Develop and train the sales team on exemplary customer service, promotion of different programs, product knowledge, and current trends.
- Frequently follow sales objectives and take the necessary measures to influence store results.
- Perform daily tasks such as price changes, order/transfer shipping, and store cleanliness.
- Open and close the store, as needed.
The People Who Thrive With Us Have
- Communicative passion for fashion and customer service.
- Experience as a team leader or sales trainer.
- A desire to develop their career in retail.
- Great sales and customer service skills.
Benefits
- In-store employee discount.
- Dynamic and passionate team.
- Group insurance plan and various employee programs, including a telemedicine service.
- Career development and advancement program.
- Supportive management team and good work-life balance.
About The Company
Laura Canada is an iconic family business that operates Laura and Melanie Lyne, two major women's clothing banners. Established in Laval, Quebec, Laura Canada designs, produces, markets, and distributes quality clothing throughout Canada. We are proud to employ over 2,000 dedicated colleagues and operate over 140 stores as well as laura.ca and melanielyne.com. Our success is based on the unconditional commitment of our team to provide an exceptional customer experience while embodying our values of integrity, respect, teamwork, performance, and passion. At Laura Canada, exceptional customer experience is driven by our commitment to providing an exceptional employee experience.
Key skills/competency
- Customer Experience
- Team Leadership
- Fashion Retail
- Sales Development
- Clienteling
- Personal Styling
- Visual Merchandising
- Inventory Management
- Employee Training
- Customer Service Excellence
How to Get Hired at Laura Canada
- Tailor your resume: Highlight fashion retail, leadership, and sales achievements.
- Showcase your passion: Emphasize your communication skills and fashion knowledge.
- Prepare for interviews: Practice discussing customer service scenarios and sales strategies.
- Demonstrate leadership: Share examples of training and motivating sales teams.
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