Sales Associate

@ Laura Canada

Company Overview

Laura Canada is a family-owned retailer that houses two iconic women’s fashion apparel brands: Laura and Melanie Lyne. Based in Laval, Quebec, the company designs, produces, markets, and sells quality apparel across Canada. With over 2,000 dedicated team members and more than 140 retail store locations along with online platforms, Laura Canada attributes its success to outstanding customer service and employee experience.

Job Description - Sales Associate

The Sales Associate proactively greets customers with professionalism and develops lasting relationships. Key responsibilities include ensuring high customer satisfaction through courteous interactions, product education, and effective follow-up communication.

• Greet customers professionally
• Develop lasting customer relationships
• Conduct follow-up communication
• Sell tile and related products
• Educate customers on product installation and use
• Track individual sales goals and store orders
• Maintain a professional presentation at all times
• Perform additional duties as assigned

Qualifications

• Strong work ethic and drive
• Excellent interpersonal skills
• Ability to thrive in a fast-paced, commission-based environment
• Open to learning and growth
• Ability to work under pressure and multi-task
• Detail oriented and organized
• Sense of design, color and texture savvy
• Basic mathematical and computer skills
• Proficiency in English (reading, writing, speaking)

Compensation & Benefits

First-year earnings are expected to range from 45K to 75K in a draw plus commission structure. Additional benefits include an employee discount, group insurance plan, telemedicine service (for qualifying roles), career development programs, and a supportive work environment that emphasizes a good work/life balance.

Key skills/competency

• Customer Service
• Sales
• Relationship Building
• Communication
• Product Knowledge
• Teamwork
• Detail Orientation
• Design Sense
• Time Management
• Adaptability