Staff Solutions Engineer
LaunchDarkly · United States
- Hybrid
- Full-time
- $240,000 / year
- United States
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Job highlights
- Drive pre-sales technical discovery and solutions.
- Partner with sales to craft value propositions.
- Deliver high-impact demos and workshops.
- Liaise between customers and internal teams.
- Mentor junior engineers and lead initiatives.
About the role
About The Job
We are looking for a talented Staff Solutions Engineer at LaunchDarkly. You will be a trusted technical advisor to our largest and most important Enterprise prospects and customers. This role is a critical part of the Enterprise sales strategy at LaunchDarkly, serving as a trusted technical advisor to sales working to both land new customers and expand existing customers. The ideal candidate will have deep expertise in supporting multiple verticals. An ideal candidate is curious, excels in active listening, quickly and effectively builds custom demos and solutions, and demonstrates profound technical expertise with a customer-centric focus.
Responsibilities
- Drive technical discovery, architecture design, and PoC implementation throughout the pre-sales lifecycle.
- Partner with Account Executives and Customer Success Managers to craft compelling technical value propositions.
- Deliver high-impact demonstrations, workshops, and proposals tailored to C-level and technical stakeholders.
- Cultivate trust and credibility with customers, identifying technical champions and positioning as a strategic advisor.
- Liaise between customers and internal Product and Engineering teams to relay feedback and influence product roadmap.
- Lead cross-regional technical initiatives and enhance SE tools, processes, and frameworks for global scalability.
- Mentor junior team members, foster technical excellence, and share industry best practices across the SE team.
- Maintain expert-level knowledge of LaunchDarkly’s platform, integrations, industry trends, and emerging technologies.
- Respond to RFPs, and manage technical environments to support enterprise sales motions.
- Translate complex client requirements into scalable, sustainable, and technically sound solutions.
- Represent LaunchDarkly at industry events and customer engagements through travel as needed.
Qualifications
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).
- 12+ years of experience in a solutions engineering, sales engineering, or systems architecture customer facing role.
- Extensive knowledge of cloud platforms, expertise in at least one (e.g., AWS, Azure & Google Cloud).
- Demonstrated excellence in leading & documenting proof of concepts and building technical & deal champions.
- Experience with security and compliance frameworks PII, PCI, HIPAA.
- Extensive excellence and background in areas such as the SDLC, cloud architecture or DevOps.
- Excellent communication and presentation skills.
- Demonstrated history of presenting thought leadership to the broader industry.
Specific Requirements
- 50% travel required
Pay
Target pay ranges based on Geographic Zones* for Level 5:
- Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $240,000 - $330,000
- Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $216,000 - $297,000
- Zone 3: All other US locations - $204,000 - $281,000
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare
Skills & topics
- Solutions Engineer
- Sales Engineering
- Technical Advisor
- Cloud Platforms
- AWS
- Azure
- Google Cloud
- SDLC
- DevOps
- Pre-sales
How to get hired
- Tailor your resume: Highlight 12+ years of solutions engineering experience and cloud platform expertise (AWS, Azure, GCP).
- Showcase expertise: Emphasize experience with SDLC, cloud architecture, DevOps, security, and compliance frameworks.
- Prepare for technical interviews: Be ready to discuss complex client requirements and translate them into sound solutions.
- Demonstrate thought leadership: Prepare examples of presenting industry insights and thought leadership.
- Research LaunchDarkly: Understand their platform, DevOps focus, and customer-centric approach to software delivery.
Technical preparation
Master cloud platforms like AWS, Azure, GCP.,Deepen SDLC, cloud architecture, and DevOps knowledge.,Familiarize with PII, PCI, HIPAA compliance.,Practice translating complex needs to solutions.
Behavioral questions
Showcase client advisory and trust-building skills.,Demonstrate how you mentor junior engineers.,Provide examples of influencing product roadmaps.,Highlight your strategic thinking and problem-solving.
Frequently asked questions
- What are the key responsibilities for a Staff Solutions Engineer at LaunchDarkly?
- As a Staff Solutions Engineer at LaunchDarkly, you will be a trusted technical advisor for enterprise clients, driving technical discovery, architecture design, and Proof of Concept (PoC) implementations. You'll partner with sales teams, deliver compelling demonstrations, translate complex requirements into solutions, and represent LaunchDarkly at industry events. Additionally, you'll mentor junior team members and influence the product roadmap by relaying customer feedback to internal Product and Engineering teams.
- What qualifications are essential for the Staff Solutions Engineer role at LaunchDarkly?
- Essential qualifications include a Bachelor's degree in a relevant technical field (or equivalent experience) and over 12 years of experience in a customer-facing solutions engineering, sales engineering, or systems architecture role. You should have extensive knowledge of cloud platforms (AWS, Azure, or Google Cloud), experience with security and compliance frameworks (PII, PCI, HIPAA), and a strong background in SDLC, cloud architecture, or DevOps. Excellent communication and presentation skills, with a history of industry thought leadership, are also crucial.
- How does LaunchDarkly approach compensation for the Staff Solutions Engineer position?
- LaunchDarkly offers a transparent and competitive compensation structure for the Staff Solutions Engineer role, with target pay ranges varying by geographic zones within the US. These zones reflect major metropolitan areas and their surrounding counties. In addition to a base salary, the compensation package includes Restricted Stock Units (RSUs), comprehensive health, vision, and dental insurance, and mental health benefits.
- What is the expected travel commitment for a Staff Solutions Engineer at LaunchDarkly?
- The Staff Solutions Engineer role requires approximately 50% travel. This travel will involve representing LaunchDarkly at industry events and customer engagements to support sales motions and build strong client relationships.
- How can I best prepare my application for the Staff Solutions Engineer role at LaunchDarkly?
- To prepare your application, ensure your resume clearly highlights your 12+ years of experience in solutions engineering or similar roles, along with your deep expertise in cloud platforms like AWS, Azure, or Google Cloud. Showcase any experience with security and compliance frameworks, SDLC, cloud architecture, and DevOps. Demonstrating your ability to lead PoCs and build technical deal champions will also be beneficial. Quantify your achievements whenever possible.